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Stilljack
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6 Messages

Friday, October 6th, 2023 10:58 AM

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Peacock

I’ve activated Peacock (Xfinity reward) but can’t watch it via the app on TV.  It tells me to subscribe.  It also says to verify email which I did previously & when I click the verify email tab I don’t receive a new email to verify it.  When I go to the Peacock website I’m active there.

Question

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Updated 

2 years ago

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Accepted Solution

XfinityChristy

Official Employee

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2K Messages

2 years ago

@Stilljack  Thank you for those details. Currently, our engineers are working on resolving this sign in issue. We recommend restarting your gateway and re-authenticating to receive the latest update. Thank you for your patience. 

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Stilljack

Frequent Visitor

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6 Messages

2 years ago

I was helped by Xfinity support via phone.  Had to sign out of my old Peacock account then log in with new user/pw.  

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XfinityThomasC

Official Employee

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2.5K Messages

@Stilljack Thank you for reaching out on the Community Forum for support with your Peacock issue. We are glad phone support was able to resolve your issue. Never hesitate to create another public post for any of your future account and service needs! 

 

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2 years ago

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