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Sunday, December 17th, 2023 1:23 PM

Closed

Dvr

We just got the new x1 dvr. We have had the old one since 2008. lol Ik. Anyway I am noticing you can no longer hit record in the middle of a show and have it record the whole show?!  This is really annoying. You used to be able to do this as long as you were on that channel when the show started. We loved that about Xfinity. Now it sucks as usual. You need to go back. I’ve heard a lot of people complain about this. 

Accepted Solution

Official Employee

 • 

911 Messages

11 months ago

Good Morning, @user_2xzjiv! We are sorry to hear about the feature of the DVR no longer being available. I can certainly document the feedback to bring back the feature to record the entire show even in the middle of it as we are always looking for ways to improve your experience. If you do love the series/show, you can select all future episodes so you don't miss anything in the future, you can go here for details https://www.xfinity.com/support/articles/x1-record-a-series. You can also say into your voice remote what you are watching and see if it is available On-Demand to rewatch the program. Please let us know if you have any further questions/concerns. 

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