@user_a4af73 Can I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
I called the support number and requested one. You can also wait for someone here to invite you to send a direct message and order one that way. You can try going to an Xfinity office, but they don't often have them in stock at stores.
Accepted Solution
XfinityBrianH
Official Employee
•
947 Messages
1 year ago
@user_a4af73 Can I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
1
0
BIslander
Problem Solver
•
390 Messages
1 year ago
I called the support number and requested one. You can also wait for someone here to invite you to send a direct message and order one that way. You can try going to an Xfinity office, but they don't often have them in stock at stores.
1
0