Visitor
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2 Messages
Tree on line
A tree limb has fallen on the line on Melton Hill Drive in Clinton, TN and we will loose communication very soon.
Visitor
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2 Messages
A tree limb has fallen on the line on Melton Hill Drive in Clinton, TN and we will loose communication very soon.
Accepted Solution
XfinityJustinC
Official Employee
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1.1K Messages
18 days ago
Hello, @user_c8cca3 thank you for taking time to create a post. You've contacted the right place for assistance, and working from home myself completely understand not wanting to lose service. To report a line issue, you can visit this link: https://www.xfinity.com/support/articles/report-an-issue
If you do happen to lose service, the Xfinity App on a mobile device is a great way to get an appointment scheduled for a technician appointment: https://www.xfinity.com/support/articles/xfinity-my-account-app-manage-appointments
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EG
Expert
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109.9K Messages
18 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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