Y

Sunday, September 8th, 2024 5:04 PM

Need to Cancel my Xfinity services without a phone call

I am trying to cancel my Xfinity service and I am being redirected to a call back. I want to complete cancellation process online without a call back. Let me know ho to do that.

Accepted Solution

Official Employee

 • 

1.5K Messages

3 months ago

 

yashika09, Thank you for reaching out to Xfinity Support. We can help you from here. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

Let me know if you have any questions.

 

2 Messages

Sure! I have completed the above steps.

forum icon

New to the Community?

Start Here