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I deleted all my Samsung Internet cookies and cached data. And tried again. This is the screen before, when I am attempting to add an email account to my S23 phone. The minute I touch Password or Manual Setup it takes me to the Xfinity screen
xfinity password sign-in doesnt make "let's go" box a link
The "Let's go" is usually a big blue box. It isn't showing up as a link on any of my samsung devices!!
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Fix username
My username was previously EndCORPabuse, for some reason, after an employee suggested I change it but not stating it violated any community standard, it was changed to what it is now without my knowledge or permission. While yes I would like all abuse to end specifically my message was about endin
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Getting Started
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How do I turn off "automatically managed settings"?
I get this message when trying to edit my 2.4 GHz WiFi settings: "Wi-Fi Mode, Security Mode, Channel Selection, Channel Mode, and Channel Bandwidth are being managed automatically to help optimize your home Wi-Fi network and improve Wi-Fi coverage." I don't want these managed automatically. Ho
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Xfinity App
I can not add old username
Dear Comcast/Xfinity Support, I usually add usernames to create new email accounts for work purposes. However, recently this feature has stopped working, as shown in the attached screenshot. I need assistance to resolve this issue. Thank you for your help. Best regards !
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Customer Service
Hi there @dhlubny! Thank you so much for reaching out to us here via our Forums platform. I do see that several other customers also state that they did not receive a manual as well. If you follow this post back from March 5, 2022, you will find
Frequency 2.0 Speaker Xfinity rewards
I received the speaker it played well for a couple of days. Then trying to connect to my same iPhone 8+ it will not connect. It just flashes blue until the battery dies. I recharged the battery and when I unplug the charger it does the same thing. While it flashes I even reset it as shown. How can I
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@Vicwalker wrote:I just replaced my modem/router from xfinity. I'm trying to login to my device from my browser, using 10.0.0.1 in the browser URL, admin as the user name, and either the printed password on the bottom of the device, or my wifi passwo
I can't login to my router from a browser
I just replaced my modem/router from xfinity. I'm trying to login to my device from my browser, using 10.0.0.1 in the browser URL, admin as the user name, and either the printed password on the bottom of the device, or my wifi password, or my xfinity password, but nothing works. How do I make this w
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Why does it keep referring to me as a secondary user when I am the primary and only user of this account.
Trouble logging in to HBO Max
Why do I keep getting kicked out of logging in with the message that I am a secondary user? I am the only user of this account. What am I doing wrong?
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If it's xfinity Xfi stuff, the gateway itself is usually username=admin, password=password. Changing the wifi password does not change this. Here is their info page with model info: https://www.xfinity.com/support/articles/broadband-gate
What is the Gateway username and password, once I change it? Is it the wifi information?
I am trying to connect my personal security cameras at my house and I don't know what information to enter for the username and password. I did change the wifi name and password but they do not work when I enter them
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Saw your reply to another user offering to change user name. I, too, am requesting you change mine FROM "Anon434141" TO "Sacto_Rich". Thank you.
Change Community Forum ID/Name
I don't want my email address to be my community forum ID. I don't recall ever being given the option of choosing an ID for the forum. Can you help me change it? Thanks
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Thanks so much for verifying the model of your device, which is an XB7 Advanced Wireless Gateway. These devices do contain software that automatically finds the best Wi-Fi channel for your devices to operate on. This allows for a more seamless and sm
connect my bOb PetHair SLAM to 2.4 Ghz
I need to be able to connect my bOb PetHair SLAM (https://www.bobsweep.com/product-page/bob-pethair-slam) to a 2.4ghz wifi connection (only). I researched and found that through the app you can edit your modem settings and have a 2.4ghz and a 5ghz BUT due to the type of modem I have this is not all
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I truly apologize for the frustration and inconvenience of not being able to set up that recurring recording. In this situation you would need to set up the manual recording as outlined in the link. I can understand that isn't ideal but you should be
program TV channel to repeat weekly
I have a 6 channel DVR. There is a "local" channel that has no title. I would like to program a recording for this channel to record at a particular time every week on a particular day. How can I do that? E.g. channel 972, tuesday 10am for 1 hour, every week.
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No, I do not. Ring doorbell obviously outside of front door, but HP printer in same room is 2.4. Some of our tablets used in family room are 2.4 while others are 5. So there is no manual way to change band? If I buy an extender t
Change wifi bandwidth for ring doorbell
My ring video doorbell pro has been assigned 2.4ghz and it is very slow at processing video. I know how to access the router and have changed settings to 5ghz in past years, but can't find the info to follow to do this today. Has xfinity stopped allowing customers to do this? If not, co
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@rikkih2o I'm in the same boat. I can sign into my Xfinity email, I can even setup a POP3 using the manual settings, but doing IMAP brings up the Xfinity page with no login bar. Just a page telling you to login but the bars are missing. I've done th
Having trouble signing in on Samsung email app
Trying to sign into the Samsung Email App is supposed to lead me to the Xfinity page where I can sign in, there's no option to sign in. It just tells me I need to sign in.
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How to Change xfinity router username and password
Someone in my household changed the factory default username and password both. I haven't a clue what they could be and now im locked out of managing the router entirely.
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Your Home Network
@user_6169cd If you get back on the phone with them, tell them they need to generate a manual reset code. They should know that - it's not something YOU need to do on your end except to put the code in after it's generated. And I agree - it's stup
Can't login to Xfinity website asks to reset password
Can't login to Xfinity website asks to reset password continually. I have other Xfinity emails and I can login to the Xfinity website without issues. It's just this one account I can't get in. When I click on the "reset password it goes to this - "Need help resetting your password? You can reset y
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A manual on the gateway says: The Tel RJ-11 ports support two traditional phones or DECT base station to connect to the Gateway. Single line customers can use the Tel 2/Alarm port to connect an auto dial alarm system. How that's different from
what is the alarm port on the xb7 modem?
I have the xb7 modem. the technical description says that one port on the back is an "alarm port". What does that mean?
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Just to clear one problem here. If you are watching any linear cable channel the best signal from Comcast is 720p. As for 4K programing, you get what you pay for. Cheaper brands and models do not have the circuity needed to adjust all 4k signals,
4k uhd is terrible
4k uhd MLB games are terrible on the comcast xfinity set top box. When i watch the same game on an apple tv 4k or a firestick 4k the colors are much more vibrant and video quality is impeccable. Why is comcast xfinity 4k broadcast so bad?!?! the 2022 world cup is next month and i have no idea how
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@user_be1nmq Looks like you might not be the primary user on the account. Could you please check this link out to be check on what the user role is? https://www.xfinity.com/support/articles/how-to-change-your-username
Internet dropping mid-afternoon each day; Portal won't allow me to disable guest hot spot
Hi Xfinity support! 1. I have been experiencing my internet dropping off in the middle of the afternoon most days. I work from home, so this has become a real problem. What do you recommend to resolve this? 2. I have tried disabling the guest hot spot wifi within the customer portal, but it keeps s
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I didn't know there was a problem with my personal account. I just wanted to know how to delete the notifications. Xfinity does not appear to have an Owners Manual that I can read to find out how to use its product, unlike my car or TV. Every time
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How do you delete Netflix movie notifications when using the Xfinity box?
I have several movies listed in the Netflix Notification area. I've either added these to my list or watched them & want to delete them from the notifications. Searching brings up how to turn off Xfinity Notifications but I don't want to do that. I want to delete old notifications that are not
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