I was supposed to get delivered an Xfinity Starter Kit that included the Xfinity Flex router/modem. It was stolen off of my porch and now I am unable to use the internet since I have no router/modem of my own. Can I be resent another starter kit and am I offered theft reimbursement?

Have been experiencing this for 7 days since 1/22/2025. First started as the error code series XRE-03062 XRE-03121 XRE-03097 and could get intermittent TV display with a restart.  Then degraded to pixelate, and the restart recommendation would work occasionally.  Now there is just a black

This problem started suddenly about a week ago. It was shortly after an hour-long Xfinity service outage in my area, but I don't exactly remember when that occurred in relation to the start of this problem, which is that whenever I try to access Xfinity stream in the Chrome browser, I get a black sc

Does Comcast have a channel which can display multiple channels at one time (like a quad chart - one selected for audio)? If not when do they expect to provide this simple and popular feature?   Cox, Charter, and AT&T had this but I have not seen it with Comcast. I can't even PIP because the Comcast

are either of these urls standard for logging in? https://login.xfinity.com/login?amr=urn%3Aoasis%3Anames%3Atc%3ASAML%3A2.0%3Aac%3Aclasses%3AInternetProtocol&c_ds_na=amr%2Cc_ds_na%2Cc_ds_no%2Cc_ds_ts%2Cclient_id%2Ccontinue%2CipAddrAuthn%2CmaxAuthnAge%2Cr%2CreqId%2Cs&c_ds_no=AC10DCA3459393

I tried to claim my peacock reward and it told me I would get an email but I never did. And now when I try to click the link to activate my reward from rewards page I get the page that says Sorry your account is not eligible for this reward but as a platinum member I should be. I tried my old email

Hello, we have been unable to use the Xfinity Streaming App for almost 2 weeks now. There was an outage reported and Xfinity claimed it was resolved in our area, but it still does not work on our Iphone 13 Pro. When we choose a channel, we have an endless loading indicator. We already tried uninsta

no option to do so online (everywhere i go it seems like i run into a brick wall when trying to access my services to remove some of them). i really do not want to call in. I was wondering if I can do so at an xfinity store.

I just added home phone to my plan. What’s next? will I receive a phone from Xfinity? do I need to purchase and provide my own phone? thanks

Unable to log into the Xfinity app. Tried clearing data on the app (which also clears the cache), uninstalled and reinstalled the app, restarted the modem/router.  Nothing has worked.  Please advise on some other troubleshooting steps.

For some reason, when my computer is connected to the internet via my Xfinity home WiFi connection, and using the DNS configuration that was automatically configured, I cannot do any DNS lookups for my domain, (foxcove.com). On other networks, the same DNS lookup ("dig foxcove.com") returns the e

I've been trying for many times over last month, still the same issue. I have my own modem. I had unlimited data before but after I changed my internet plan, it seemed I no longer had it. And virtual assistant didn't help!

Do Internet customers get fewer channels to stream than those who signed up for Internet and TV? I'm looking for C-SPAN on the Stream TV site and it's not in the lineup. Thanks.

The subject more or less says it all, but just in case, here are all the details: I have an existing account with Consumer Cellular I recently opened a new account with Xfinity I activated the Xfinity phone, accepting a new number instead of porting over my existing phone number I de

So, today I upgraded my internet service and was given the xb7 to replace my 5 year old comcast router/modem. I have spent the last 5 hours trying to connect my smart devices and they just wont connect! The 2.4ghz just seems unresponsive or slow. Some of the devices I am trying to connect are generi

I keep seeing commercials for the new Ion Mystery channel. It's supposed to replace Court TV Mystery channel. Are we getting this channel?

Trying to activate the new gateway comcast just sent me. When I hooked it up and plugged it in, chrome opened a page that says Gateway > Login. I entered my xfinity username and password but it says the username is incorrect. Any advice?

On my basic subscription, I am getting FETV on channel 1095 on my primary box but, for some reason, it no longer shows up on my additional mini X1 boxes. Do I need to exchange these mini boxes for updated versions to get that channel back?

We recently upgraded to the ARRIS XG1v4 cable box and it has begun to make a series of loud beeping noises throughout the day. The tv and box were off and at random times through the day it would make a series of beeps and the top of the box is warm to the touch.  

What happened to the CBC in our channel lineup? We used to get the Canadian Broadcast Corportation, but it is no longer in the line up. What happened?!