OK. Yea I have the Choice TV (Basic Channel) plan. First they removed The Weather Channel. Now this. "TV Update: Effective June 25, 2025, WFLD-Fox Weather will no longer be available with Xfinity. Fox Weather HD is available on channel 1108 with an X1 Box and Digital Starter, Popular TV, or the Spor

Good afternoon, I need to find out how I can connect my nintendo switch to my wifi network. I just recently switched over from AT&T and already have come across a problem with the wifi from you guys. I have tried calling the customer service number, twice, and they have yet to figure out what is goi

Cable box and the Cable wire are hot, replaced the box today and the new one is also getting hot

I signed up for the Ultra-Fast Internet plan ($50/month) under the special student offer as advertised. One of the promotional benefits included a $300 gift card upon signing up. My service was installed on Sep. 31, 2024, and it has now been almost one year, yet I have not received the gift card. I

My cable box is off and will not power back on. I have unplugged everything, replugged everything and even tried the troubleshoot and nothing is working. The cable box is not powering on but everything else inclusive of the internet is working. I have read several forms concerning this issue and not

If I have access to peacock premium through my X1 box (main tv) can I also gain access through Roku or Amazon stick, etc. on my other TV's in house?

I have had xfinity flex since December 1st for the past 2 weeks it has become impossible to watch any tv without the system returning to the home Screen. Everything is connected correctly- I have tried resetting the box, all connections are secure and internet works just fine. What is this issue wit

When I try to put 3 xFi pods into my cart to buy them, I am bounced to another screen telling me Comcast is available in my area. How do I buy xFi pods online? What number do I call to buy them?

I am having the common Peacock activation error ('Something unexpected happened') and need a Digital Care representative to help me manually provision my account.

we just subscribed to your blast internet 2days ago and got your modem too for our new place (we’re yet to move there) without even using the internet, we are being sent an automatic bill for [*edited due to sensitive information*] which is due on May 6. How does your billing cycle works cuz how do

As the subject would suggest, I would like to dispute a professional installation charge on my current bill. I was told by both the people scheduling the visit on the phone and by the technician in person that there would be no charge as my cable had been cut outside. Although they said this and mad

I have been without phone, internet and cable off and on for 4 days. I was told there is a way to request credit fir extended outages like this but can't find a link in the app to apply . Someone sent a link but it needs to verify me when signing in but it won't generate a code. Anything you can do

We recently moved back to an area with Xfinity and started service back up, but we no longer have access to all of our purchased content. We had access to all of it for the almost year we were out of the area but no longer. Please help in merging accounts.

There is nothing I have changed in my house that would justify my data this month going over the 1.2TB you have capped. I have been with Comcast since 2007. Last Sept I used 195 GB, Oct 262GB, Nov 4407Gb Dec 340Gb, Jan 373Gb, Feb 501Gb, Mar 988GB, now in April I supposedly have used 1.43TB of data.

I'm getting calls from Eclerx (on caller ID) saying they detected a problem with my home cable and want to send a Xfinity tech at no cost to check. I am having no issues with my cable service. Is this legit ?

We were Comcast customers years ago. We have had two comcast.net email addresses active since then. Yesterday the secondary email stopped working on my phone and is no longer visible in the Xfinity email online. I have read through multiple FAQs and how tos. I cannot add the email back. How do I get

I have tried for the last 2 hours to try to get somewhere with Port Forwarding. I have tried both on my PC and on the App. every instance I get this "We are having some trouble, please try again later". Anyone have any ideas on some help?

Contacted Xfinity for a credit due to daily outages I was told I was going to get once it was resolved. Tried to call, that was a joke, couldn't get a live person. Tried the chat. Was promised not only a credit but to lower my bill. What ended up happening was he deleted the wrong box. Chatted back

On Saturday May 7th, I had multiple new devices logon to my network. I took immediate action, changed my passwords, removed the new devices, and restarted my router. The same devices then popped up again. This time, I deleted the devices, changed the network names and passwords, and restarted everyt

Having trouble canceling service