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XR15 Remotes Won't Pair With 2nd and 3rd Boxes
I have 3 boxes (1 main one and 2 secondary boxes). I have 3 remotes (all XR15). When I try to pair any of the 3 remotes with the 2nd or 3rd box the 3 digit code only shows up on the main box. My TVs are on opposite ends of the house and on another floor so they are not close to each other. I have
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X1
Thanks for your response, to better understand your problem can you tell us if you had an XR15 remote before?
X15 remote
I recently had to replace my satellite STB (Model "FM"; the paperback book sized one) because pause and rewind quit working (message about a memory card missing, so I figure a chip just went bad). Anyway, I got a new X15 remote with it. It's easy to program to my TV (a TCL/Roku) and receiver (Samsun
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Web remote is completely useless for choosing and recording shows. Xfinity Stream app is not the answer as it lacks functionality. Hard to navigate, doesn’t allow you to select show on phone to play on tv, can’t extend the time of a recording so the
Bring back TV remote app!!
No customer asked for this app to be removed. This app was very helpful and easy to use. Comcast/Xfinity needs to restore this app immediately!! Your alternative solutions, aren’t even close to what the TV remote app did.
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Bring back the TV remote App, please. Why did it go away in the first place?
Why is xfinity tv remote app no longer available
Tried reinstalling xfinity tv remote app on my iPad. It states it is no longer available. My iPad is updated to newest system.
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@Tee_Hi wrote: We have ONE TV Box that we have controlling TWO TVs via the splitter. We also have TWO remotes, and wish to pair one remote to each TV, but pairing either one of them to a TV unpairs the other. These are the voice remotes; is it possib
Two Remotes, Two TVs, One TV Box; Doable?
We have ONE TV Box that we have controlling TWO TVs via the splitter. We also have TWO remotes, and wish to pair one remote to each TV, but pairing either one of them to a TV unpairs the other. These are the voice remotes; is it possible to do what we want to do?
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Can you try unpairing your remote and see if that helps? go to xfinity.com/unpair and follow the steps
Stuck at “Pairing your set-tip box with Wireless gateway”
Box was working fine. Now it stays at the “Let’s start by pairing your set-top box with your wireless gateway.” Screen.- Have my own modem.- Remote will not work to select the 2 options of “initiate pairing” and “Manual Setup”Like I said the box was working fine for about a week. No it’s stuck here.
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Type in Xfinity Web Remote in your browser and you’ll be able to use that!
Why is xfinity tv remote app no longer available
Tried reinstalling xfinity tv remote app on my iPad. It states it is no longer available. My iPad is updated to newest system.
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@BIslander Thanks for the info, I've been wondering whether to swap the remote or the dvr.
My remote keeps unpairing. Very frustrating
Does not respond at all to pairing screen. Have to do a factory reset to start the entire setup process over again.
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Hi @user_c9159d it sure is exciting to get a new TV. I am sorry to hear you have had trouble with the remote. In order to help troubleshoot, I have a few questions. Are you attempting to use your Samsung remote to control the Xfinity cable box (like
Samsung TV not recognizing Xfinity box
I have a Samsung Smart TV bought beginning of 2020. I had hooked it up to Xfinity wireless box Xi6A, and it worked fine. However, now all of the sudden I can not get the TV to play cable channels. I have no problem playing Netflix, Amazon Prime, etc…BUT, it does not recognize the ca
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Hi, we would love to look into your remote concern. Have you tried swapping your box for a newer one?
Xfinity remote repeatedly loses connection with cable box
We recently upgraded our Cable service to have more channels. The new remote kept losing its pairing/connection with the new cable box. It would work for a day, then after turning off the TV overnight or for a while, upon turning it back on, the remote wouldn’t work - couldn’t adjust volume, change
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Hi Morgan… Can you recommend a good universal remote for dummies like me then? Thank you
Where is the Samsung Home key on the Xfinity XR 11 Remote?
Hi all, I have two Xfinity XR11 remotes and I love them.. real buttons, RF control, etc. I just got a new Samsung Frame TV, and on the Samsung remote, there is an essential "Home" key or button that brings up the Samsung menu on the TV. Is there any equivalent key on the XR11 remote, or a way to
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user_c95tit Hey there. Is the remote part of your TV or an Xfinity remote?
Streaming modem/remote
I'm having a problem connecting my TV I believe the streaming model is connected properly but the remote will not come on and I have changed the battery. I would like some assistance with this issue.
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@Rob_555 You would need to use one remote with the box. You wouldn't be able to have multiple remotes paired with it at once.
How to get a Sofabaton U1 remote with an Xfinity X2G2v2-P
I purchased a Sofabaton U1 Universal remote control. All of my AV components paired successfully except for my Xfinity X1 service. I understand that the remote is ir only. I have read that the Xfinity X1 should also be able to use ir. I would appreciate any assistance on how to make i
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Try a System Refresh. Hit the A Button on your Xfinity Remote and select System Refresh.
X1 Netflix help
My Netflix app on X1 box says no internet found. I have reset cleared saved accounts powered the box 4 times same issues. Just started2 days ago. Netflix works on roku and all other X1 apps work fine. Paramount plus. Amazon. Hulu. HBO max. Also peacock now will not work on X
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@XfinityRoberto alternatively, maybe we just use the Xfinity Voice Remote to say "CANCEL MY COMCAST MEMBERSHIP"!
Big Ten Network-I want to see old 'Pac 12' teams!
I pay for the sports package and I can't get local sports games on Big Ten. There are so many options out there now, why should I stay with Comcast when I can't see my local teams. Either fix this issue or be prepared for one less customer.
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Well - the votes are in. The people have spoken. Bring the TV Remote app back.
Xfinity TV Remote App going away
I just received an email from Xfinity stating that the Xfinity TV Remote App is going away as of 2/11/2025. This is unacceptable. I rely on this app not only to control my TV remotely for my aging mother who cannot change the channels but also to set recordings for TV shows remotely. Wh
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Customer Service
Ive had issues all week with my remote not working properly. Ive been promised calls & forgotten on live chat. This is unacceptable ! Someone needs to contact me & figure out what's wrong or im canceling my service.
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Customer Service
Anyone with a good solution? Remote doesnt do anything. I cant click out of the screen.
user_c6fc35
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3 years ago
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do you want to keep using voice guidance stuck
the do you want to use voice guidance promp is on the screen but i can enter no whats wrong
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