1 Message
Why is xfinity tv remote app no longer available
Tried reinstalling xfinity tv remote app on my iPad. It states it is no longer available. My iPad is updated to newest system.
1 Message
Tried reinstalling xfinity tv remote app on my iPad. It states it is no longer available. My iPad is updated to newest system.
XfinityBecker
Official Employee
•
519 Messages
2 months ago
Hi @user_lc2801
Hi @Maureengill -
The Xfinity TV Remote App is no longer available. If you still have it on your device, you may see missing content, blank screens, error messages, and/or information about upgrading to X1 service (even if you have X1), depending on which operating system your phone uses and which functions you attempt to use.
The good news is that almost all of the content and functionality in the Xfinity TV Remote App for scheduling DVR Recordings, Viewing Program listings and more has been incorporated into the Xfinity Stream App.
If you are looking for the ability to control your TV via a mobile device, this functionality is available by using our Web Remote. Just access http://remote.xfinity.com on your phone, tablet, or computer's web browser (such as Chrome, Safari, or Edge).
If you'd like to create a shortcut on your Apple iOS or Android mobile device, I have provided some instructions below, which may vary a bit depending on the device you're using.
Creating a shortcut on an iPhone or iPad
Creating a shortcut on an Android phone using Chrome
I hope this helps!
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XfinityArmand
Official Employee
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2K Messages
2 months ago
Thank you so much for taking the time to reach out to Xfinity Support here on our Community Forum @user_lc2801! We are so glad to hear from you and want to help in any way that we can. The app is functional but no longer available for download.
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RDE
Contributor
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32 Messages
25 days ago
Please bring back the app.
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user_diys06
3 Messages
21 days ago
Please reconsider bringing back the TV Remote App which allows the ability to search On Demand content easy and quickly that the Xfinity Stream App does not support. For example, I can search for TV or Movies and find prior shows without having to tie up the TV with searching. I could also search by specific Networks and Premium Channels that the Stream App does not support and launch them directly to the X1 TV box. Also, Xfinity Stream only plays back on the IPad/IPhone and NOT to the TV. So now you have to do double the work/effort. For a company that wants to stop the cutting the cord you once again failed BIG time.
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user_ngjvqm
11 Messages
16 days ago
Has the app been discontinued again?
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user_marfqm
2 Messages
16 days ago
Again the TV remote app is discontinued! What does Xfinity have against this app? Now I have to use 2 different devices to do what one app did flawlessly. The Xfinity stream app does not give me the option to watch on my tv only my phone!
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chicagog
Visitor
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5 Messages
16 days ago
Bring back the spp, paying customers are demanding this
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KitsapS
New Poster
•
3 Messages
15 days ago
Bring back the mobile app! It’s the best thing Xfinity had for convenience. Put it back in the app stores! You have nothing like it in your current app. Reviewing the guide was easier, using the DVR functions were easier, the app was excellent. PUT IT BACK IN THE APP STORES.
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user_c9boi2
1 Message
15 days ago
$300+ a month? And no app ?
A lot of people who have disabilities use this app for very good reasons.
We can't see the guide from where we sit, or even standing in front of the tv for that matter.
People with disabilities NEED A APP.
Not multiple steps to find what we NEED to watch on on certain channels.
As a household with two people who have disabilities, we ne that app.
Did I mention disabilities?
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user_tn8ura
1 Message
15 days ago
Type in Xfinity Web Remote in your browser and you’ll be able to use that!
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user_162d98
Visitor
•
1 Message
15 days ago
My monthly bill went up and the app was retired in the same month! I've been considering cutting the cord and this is making my decision much easier
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TriK1
New Poster
•
10 Messages
15 days ago
You guys need to bring this back now. You tried this a month or so ago, and we want it back now or im going to cancel my service. I need this app.
[Edited: "All Caps"]
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TriK1
New Poster
•
10 Messages
15 days ago
This is totally unacceptable. Your other app does not work like this one and isnt a suitable replacement. [Edited: "All Caps"]
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user_a2nsli
1 Message
15 days ago
Bring back the app. The web app does not have the same functions. For close to $300 a month that I pay I want the app back.
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XfinityBecker
Official Employee
•
519 Messages
15 days ago
Hi all -
I know there was a small but passionate userbase of the Xfinity Remote app (including myself!). Since we began the retirement of this app, I have personally found the Web Remote (http://remote.xfinity.com) to be a pretty helpful replacement - especially the voice functionality. The ability to type a voice command rather than speak it out loud is actually pretty cool (helpful for when my wife is asleep on the couch next to me and I don't want to wake her up!). I also set up some Custom buttons on the Web remote to easily switch to some of my most viewed channels and a shortcut to get right to the DVR recordings list.
I definitely understand that there are some features the Xfinity Remote App had that aren't exactly duplicated elsewhere, but I did want to provide a possible alternative to folks who are looking to easily browse a guide or content on their mobile device and then watch on TV without the need to switch applications.
We support "Casting" from the Xfinity Stream App to Chromecast and many Chromecast enabled TVs. For customers with Apple iOS mobile phones a tablets, we also support use of AirPlay on Apple TV, Roku, LG and other devices.
With Casting, you can browse the Guide, On Demand, and DVR programming using the Xfinity Stream App much like you could with the Xfinity TV Remote app, and then tap the "Cast" icon to watch that content on your TV through a compatible device.
I know this isn't a solution that will work for all customers who are missing the Xfinity TV Remote app, but I wanted to put it out there in case it's helpful to anyone! Here are some articles if you want to explore these options:
Xfinity Stream on Chromecast overview
Use Apple AirPlay software feature to watch Xfinity Stream on compatible smart TVs or devices
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