peterka09011's profile

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41 Messages

Tuesday, June 21st, 2022 12:16 AM

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Where is the Samsung Home key on the Xfinity XR 11 Remote?

Hi all,  I have two Xfinity XR11 remotes and I love them.. real buttons, RF control, etc. I just got a new Samsung Frame TV, and on the Samsung remote, there is an essential "Home" key or button that brings up the Samsung menu on the TV.

Is there any equivalent key on the XR11 remote, or a way to create a Home key on the XR 11? I hate the idea of having to use both remotes...  Thank you

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3.3K Messages

3 years ago

Hi! Great question! This is actually one we get a lot. To answer your question, there isn't a button on the XR11 that would pull up the home menu on your Samsung TV and there isn't a way to create a custom key for it. The solution to this would be to look into getting a universal IR remote, and that would be an alternate way to consolidate. 

 

Happy you love the remote otherwise! 😀

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41 Messages

3 years ago

Hi Morgan… Can you recommend a good universal remote for dummies like me then?  Thank you

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3.3K Messages

3 years ago

Aww, no you're fine! The one I have heard good things about is the Logitech Harmony remote, but they are not cheap!! Forewarning!! We can't provide any support for them either, we cannot walk you through programming them, but over my nine years working for Comcast - that is the one I heard the absolute best feedback about. 😀 Here is a link to it on Amazon if you would like to check it out: https://www.amazon.com/Logitech-Harmony-Infrared-Universal-Programmable/dp/B004OVECU0/ref=asc_df_B004OVECU0/?tag=hyprod-20&linkCode=df0&hvadid=216591984952&hvpos=&hvnetw=g&hvrand=7576601409584145536&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9028763&hvtargid=pla-350600153443&psc=1.

(edited)

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