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Yes, this is an issue I have only encountered on my home network, I haven’t used the Xfinity Roku app or Xfinity Stream site on my MacBook on any other network. I’ve used the Xfinity iPhone app on other networks and haven’t noticed sync issues, but I
Audio sync issues with Xfinity Stream across all devices
I am having audio syncing issues using Xfinity Stream across all my devices: the Xfinity app on Roku when using my TV, the Xfinity app on my iPhone, and the Xfinity Stream internet site on my MacBook (I've tried Safari and Chrome browsers, lately I can't even get channels to play using Chrome). They
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My problem occurs when I use my Windows 10 and Windows 11 Desktop Computer to access my email. I use Chrome as a web browser and I access my email through a link on the Xfiniity home page (after logging in). This problem does not occur when I access
Why do my email replies time out before I can send them?
If I take more than 60 seconds to type a reply to an email, my reply is disconnected from the server and the draft is NOT saved. This happens consistently. I am using windows 10 machines and windows 11 machines.
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Agree! Today is March 17th, I used voice remote for "MLB Extra Innings" and message said I had to go online to upgrade my TV, it's not available online either..Xfinity, stop saying we can use voice remote to order when it's not available yet. Give us
MLB 2024 Extra Innings package
Hello Xfinity-Now that pitchers and catchers have reported to training camps do you have any information to share regarding the 2024 Extra Innings package? Early Bird Price Includes MLB.TV Date customers can sign up Channel line-up Thanks in advance!
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Im in Europe now. Xfinity assured me, before i left US, that my phone would woek here. But it does not! Ive tried everything. didnt buy the Intl plan, want to pay as I go cu wont use it alot. But need to use it sometimes. Im getting NO help fr
International (Europe) calling
This fall I'm going on a Mediterranean cruise. It leaves from Athens, stops in Albania, Italy, Malta, France and ends in Barcelona. I can probably get by with WhatsApp and wifi on the ship but I'd like to have the capability to make a call or use data while on land, in case I never need to. Xfinity
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Does anyone know when the NETGEAR CM3000 will be available for purchase in the US? I got the email about higher upload speeds too, and would like to use a netgear modem, as I already use one of their mesh system routers. I have googled for days now,
Faster internet speeds not supporting the modem I just upgraded to.
I got an email saying my Netgear CM2000 is not supported, but the CM3000 is. As far as I can tell, the only difference between these is that the CM3000 is also a wifi router. Why is the CM2000 not supported?
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I've had the same issue. I'm asked to sign in multiple times on the website not the app. What is so difficult to use facial recognition to sign in via the app? Most people use their phones to transact business. I just don't understand why Xfinity is
Sign-in security confusing and weird
I have nothing but problems with the Xfinity app (no I'm not using the discontinued app). The last customer service rep I spoke with told me the app should not be asking me to use the web to sign-in but I'm always directed to an in-app web page to login. Whenever I'm using the app and 2 factor is ne
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I’ve been waiting for the app to work for nearly 2 years now I got rid of the cable and they decided to come out with streaming tiers but how would I know how I like the app when I can’t use it …can use it on tje phone an tablet but not the Apple TV
Where is the latest update for Xfinity stream on the latest Apple TV?
When will you release the latest update for Xfinity stream to allow the most recent Apple TV 4K to use Xfinity stream? The last we heard was that in February 2004 it was coming
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@XfinityDena Thanks. The Xfinity support note about X1 apps says you have to have Xfinity Internet, but makes no mention of WiFi. It sounds like it may simply use the gateway to access streaming apps. I use a Netgear router with my
Do streaming apps use Wifi or X1 box?
Trying to figure out how streaming apps work in the X1 environment. Does the stream come through the X1 coax to the box out the HDMI cable to the TV or does the streaming app communicate directly with the TV via Wifi? Select a streaming app from the X1 remote: In this case, I am connected to "Comcas
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@user_rv78 Oh, we want to use the live chat portal to reach an Xfinity Mobile Expert. The Xfinity Assistant is great for general questions, but we are advised to have customers request an expert and live agent there. The instructions for unlocking a
Device Not unlocked even after paying in full 3 years ago.
My device is locked even after paying in full 3 years ago. When i try to insert a different sim card, the device pops up a message saying phone is locked and enter a unlock code. I am trying to get an unlock code by calling xfinity mobile customer care for the past three days. Every time, after bein
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@XfinityBrie Hi, I have tried to use the link in the accepted solution to generate a username and link accounts but it will not recognize my address so I cannot proceed to linking my accounts. I am still experiencing the login loop issue aswell.
Stuck in an endless loop with app log-in screen
I hit “sign in” then enter my correct information, then it sends me back to the same screen and there is no end in sight. To make matters worse, it is literally IMPOSSIBLE to speak to an actual human and nothing the bot recommends is even close to solving this problem. I’m just trying to set up my i
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user_cpkqbh Thanks for reaching out through Xfinity Forums regarding your email services. I know how important it is to have a working email. I use my Apple Mail a lot as well. Have you checked the email setting to ensure that everything is set up co
Email Send from Apple Mail Not working
Email Send/Receive works fine from the Xfinity website. Using Apple Mail, send mail is broken. Everything was working fine several days ago. Send appears successful but never gets to recipient. No error messages. Receive mail on Apple Mail works fine Connection to SMTP/IMAP is fine. ID/Passwords are
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You need to use the LAG (Link Aggregation) / LACP feature on the 8200 to be able to get the full 1200 Mbps advertised speeds (posters here report that they get 1400-1500 due to the Comcast 20% speed over-provisioning). Both ethernet ports are require
SB6190 vs SB8200
I'm wondering if I should switch from my Arris SB6190 to a Arris SB8200 I currently have on standby just in case anything happened to my primary modem. I heard there may be issues with the 6190's chipset.Also, If I do switch to the 8200, is there a cost for the 2nd IP so I can utilize both ports on
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Thank you Amanda. I want to add some background information. I use multiple tv apps to view tv. When asked to confirm my provider I click on xfinity and in a few seconds I am logged into whatever app I I use and am subscribed to. Pac-12 gives me a me
Pac-12 networks but I can't logon to the pac-12 app as a message states that I am not subscribed but I am.
In my channel lineup it states that I am subscribed to the Pac-12 networks but I can't logon to the pac-12 app as a message states that I am not subscribed but I am.
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@AlanD From what I understand, you have a Comcast modem/router, and your own personal router. If you want to use your own personal router, the comcast/router must be put in bridge mode. As far as logging into the comcast modem/router, when in bridge
REALLY strange Comcast admin page question (EG help!!)
Yesterday i learned that when you bridge your Comcast gateway, you can no longer access it with 10.0.0.1 but instead 192.168.100. 1 I did that, and immediately was taken to the gateway's web page. I thought all was fine. BUT when I went to sign in with 'admin' and my changed password, I received "AC
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Data Usage
Yesterday I received a message telling that my GB usage was .85 yesterday and today it shows I'm at 1.03. I didn't want to exceed the 1 GB limit so I'm not using any function that uses data. I always make a conscious effort not to access or use data, which you can see in my history. When I saw that
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Network
Unexpected bill in my credit card
I use xfinity internet from this fake company, i never use or will use their mobile services. Recetly this fake company charge me around $27 in my credit card for xfinity mobile which is the best false charge in the year of 2025. I never catch this fraud if i do not check my credit card transaction
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Network
Please contact our Xfinity Mobile Team if you are having technical issues and are not able to use your services.
Does Xfinity Mobile "blacklist" customers?
I'm genuinely curious if Xfinity Mobile has "blacklisted" me from receiving service or support. I've been complaining pretty incessantly since about Feb/March about features that stopped working, on one of my lines, and about how absolutely horrific their customer support is. Now, I suddenly have no
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This thread is unclear. I have an Xfinity modem/router in bridge mode and use a Netgear Orbi mesh network. It works great. I am now considering Xfinity home security. Can I use xf home security with my Xfinity modem in Bridge mode
kross76
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2 years ago
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Eero 6 mesh network with Xfinity modem and home security system
Are these compatible? I mean by placing the Xfinity modem in bridge mode and then using the Eero 6 system as the wifi router…..to include full functionality of the Xfinity home security system (touchscreen, door/window sensors, cameras, thermostat, etc).
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