Skip to main content

    Support

    Offers

U
user_4919bc
1st Topic

Visitor

 • 

3 Messages

Monday, September 6th, 2021 7:26 PM

Closed

SB6190 vs SB8200

I'm wondering if I should switch from my Arris SB6190 to a Arris SB8200 I currently have on standby just in case anything happened to my primary modem. I heard there may be issues with the 6190's chipset.Also, If I do switch to the 8200, is there a cost for the 2nd IP so I can utilize both ports on the 8200?

Current Outage going on in my area caused me to do some searching which showed me the chipset flaw.

I'll keep an eye on the 6190's log, which hasn't had an issue outside this outage.

Question

 • 

Updated 

4 years ago

2.2K

1

0

Accepted Solution

EG

Expert

 • 

110K Messages

4 years ago

Unless you plan on upgrading to the Gigabit Speed Tier, and if you are not currently having any problems, if it ain't broke, why fix it !

As far as the additional WAN / public IP address goes, they are phasing it out. But even if it is still available in your local market area, yes, there is an additional fee. Last I seen it was $4.95.

3

0

user_4919bc

Visitor

 • 

3 Messages

@EG Good plan, I think now that the outage seems to be gone I reset the modem to reset the counters and everything seems solid. Though given the outage, it gave me the chance to check my records and it seems I'm paying for a older plan and for that cost I'm paying monthly for, I could go from ~300Mbps to their gigabit (1200) plan for the same price (If available in my area). If I do go up to giga, I'm guessing the 8200 is in the cards for switching to? (I'm embarrassed I've been paying for the current plan so long, If I would have paid attention, I coulda saved at least 30/mo to update my plan for many years) Live and learn...

(edited)

4 years ago

0

EG

Expert

 • 

110K Messages

You need to use the LAG (Link Aggregation) / LACP feature on the 8200 to be able to get the full 1200 Mbps advertised speeds (posters here report that they get 1400-1500 due to the Comcast 20% speed over-provisioning). Both ethernet ports are required to be used for that so you won't be able to use a second public IP setup. Your router would also need to support LAG or Dual WAN. If you use only one port you'll get about 940 Mbps speeds due to the ethernet overhead. There are other models of modems that have 2.5 gigabit ethernet ports, eliminating the need for LAG.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

4 years ago

0

user_4919bc

Visitor

 • 

3 Messages

@EG  I just checked from their website of approved devices, looks like it only goes up to 1000, not 1200 (according to their site).

I guess I need to pick up another modem. You wouldn't happen to be on here long enough to tell what is the best one? Arris never really did me wrong, so the S33 looks okay? (Don't need wifi)

4 years ago

0

forum icon

New to the Community?

Start Here