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Visitor

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2 Messages

Mon, Nov 21, 2022 4:20 AM

Eero 6 mesh network with Xfinity modem and home security system

Are these compatible? I mean by placing the Xfinity modem in bridge mode and then using the Eero 6 system as the wifi router…..to include

full functionality of the Xfinity home security system (touchscreen, door/window sensors, cameras, thermostat, etc).

Official Employee

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459 Messages

13 days ago

Hi there and welcome to Comcast! Thank you so much for reaching out to us about your concerns of getting your own router and have the Xfinity Home Security system still work. You would actually need the xFi gateway for it to work. You can visit https://www.xfinity.com/learn/home-security to learn more. 

Visitor

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2 Messages

7 days ago

Thank you for the response. I understand I need the gateway. Would I be able to put the gateway in bridge mode and use my own wifi router?

Official Employee

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319 Messages

Sorry for the misunderstanding there. I was checking all documents for Xfinity Home and am only seeing the requirement to have an xFi gateway. Since there is no mention on using your own router, I think you would be fine. As a backup, you may try enabling Bridge Mode, connecting your personal router to the modem, and then connecting the Xfinity Home touchscreen to your router with an ethernet cable. 

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