Visitor
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3 Messages
Why do my email replies time out before I can send them?
If I take more than 60 seconds to type a reply to an email, my reply is disconnected from the server and the draft is NOT saved. This happens consistently. I am using windows 10 machines and windows 11 machines.
Latoque
Expert
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29.7K Messages
2 years ago
Are you using a client like Thunderbird or Windows Mail? If so, try using only the webmail and your browser. Does the same thing happen?
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user_d031cc
Visitor
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3 Messages
2 years ago
My problem occurs when I use my Windows 10 and Windows 11 Desktop Computer to access my email. I use Chrome as a web browser and I access my email through a link on the Xfiniity home page (after logging in). This problem does not occur when I access my email from an IPad using the IOS email app.
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Latoque
Expert
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29.7K Messages
2 years ago
@user_d031cc
Try clearing cache/history in Chrome. Then sign out of the account and back in again. You could also try with a different browser. Like Edge or Firefox. See if anything changes.
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user_d031cc
Visitor
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3 Messages
2 years ago
I cleared Chrome cashe but the problem still exists. I tried the Edge browser and is failed the same way. I am beginning to think this is a Window 10 and 11 security issue but I have no Idea how to fix it. Email from Ipad and Iphone email apps do not time out like the Browser-based email programs.
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