Xfinity Community Forum

Port Forwarding App Error

I have seen this a few times on the form already but its my turn now!Accessing port forwarding under advanced settings, leads to the "something unexpected happened" error and tells me to try again later.Its been 3 days now. How to i get passed the app?

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Port Forwarding App Error

I have seen this a few times on the form already but its my turn now!Accessing port forwarding under advanced settings, leads to the "something unexpected happened" error and tells me to try again later.Its been 3 days now. How to i get passed the app?

Thank you for taking the time to reach out for support here on the Forums, @ErikheheXD. We're sad to hear that you have been having these issues with opening your ports, and we're here to help get this looked into! Have you had a chance to try any tr

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Having black bars on movies.

In the past few months most of the movies I watch are either having black bars on top and bottom or the sides. This happens in all rooms so wondering what might be causing this now.

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Having black bars on movies.

In the past few months most of the movies I watch are either having black bars on top and bottom or the sides. This happens in all rooms so wondering what might be causing this now.

This is certainly not the experience that we want you or anyone else to have, @user_b46522. Have you had a chance to check the cables, and your aspect ratio on your cable box and television/monitor? You can learn more about it here https://www.xfinit

Unlimited Data Temporarily Unavailable

You send me emails regularly about getting "unlimited data" for an additional $30/month. When I try to purchase "unlimited data", I get the error : Temporarily unavailable The product you’re interested in isn’t available for purchase at this time. Get updates about Xfinity Home, Xfinity

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Unlimited Data Temporarily Unavailable

You send me emails regularly about getting "unlimited data" for an additional $30/month. When I try to purchase "unlimited data", I get the error : Temporarily unavailable The product you’re interested in isn’t available for purchase at this time. Get updates about Xfinity Home, Xfinity

Thank you for taking the time to reach out to our community here on the forums, @bryanveish. My team and I would be more than happy to help get this looked into to add unlimited data to your account. Could you please use the chat icon in the upper ri

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How to get a lower price on my internet only package

I was wondering if there is a way to get my bill lowered? I have gig service, tried calling but get the run around.

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How to get a lower price on my internet only package

I was wondering if there is a way to get my bill lowered? I have gig service, tried calling but get the run around.

Thank you for taking the time to submit a post on our forum, @user_123fd1. Our team will be more than happy to help you review new options and find a promotion that fits your needs. Please use the chat icon in the upper right to enter Direct Messagin

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Horrible Support and open liars

I simply requested the Coaxial port and RJ45 port activation for my Xfinity internet connection. A technician was supposed to come at my home on 5/6 between 10AM and 12 PM. No one showed till 11:30 AM post which I contacted customer support and inquired about the appointment. They said the delay is

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Horrible Support and open liars

I simply requested the Coaxial port and RJ45 port activation for my Xfinity internet connection. A technician was supposed to come at my home on 5/6 between 10AM and 12 PM. No one showed till 11:30 AM post which I contacted customer support and inquired about the appointment. They said the delay is

Thank you for taking the time to create a post and providing us with these details, @gps900. This is certainly not the experience that we want you or anyone else to have when setting up and appointment and connecting your network. Please use the chat