COVID-19 and Customers with DisabilitiesWith businesses and schools closed and stay-at-home orders in effect in many areas due to the COVID-19 pandemic, we realize that customers with disabilities may be relying on our network, products and services now more than ever. Here’s an overview of Xf

What is a CableCARD? Device manufacturers, such as TiVo and Ceton, manufacture devices for retail that can use a CableCARD to access Xfinity TV service. If you purchased a CableCARD-compatible cable TV Box from a reseller, it can also be used to access Xfinity TV services (see customer-owned TV Box

Xfinity is honoring Hispanic Heritage Month from 09/15 – 10/15 with Sí se pudo, a collection of thousands of movies and shows that honor the achievements of Latinos. Catch Spanish-language and Latino-led content choices, including The Book of Life, The Addams Family 2, Gordita Chronicle

Two of ESPN’s streaming networks are available on Xfinity X1 and Flex! ESPN3 and SEC+ let you stream more than 5,000 sporting events annually, including more than 150 NCAA college football games, international soccer matches, Grand Slam tennis, NCAA basketball and more. Xfinity X1 TV Boxes a

If you’re eligible, you can view Netflix programming on Xfinity X1 and Xfinity Flex. To find the Netflix app, just say “Netflix” into your Xfinity Voice Remote or click the Netflix tile in the apps menu. Note: If you have X1 service and don’t see the tile, you don’t h

Below please find some X1 boxes along with photos depicting where to find the IR Target Eye locations (notated in yellow square), as well as the manufacturer name, X1 Platform name and any pertinent notes. Important point: ALL X1 boxes (excluding the RNG150 models) can do both RF and IR. 

Question Why is the OnDemand app will no longer be available to TiVo users?   Answer   Yes, on June 25, 2019, Comcast and TiVo removed access to Xfinity On Demand from TiVo devices.Note: No other aspect of the TiVo experience was affected by this change (e.g., customers can still

Eligibility To use the YouTube app on X1, you'll need: Xfinity Internet service A compatible X1 TV Box (excludes RNG150s) Access and Use the YouTube App To access the YouTube app, press the xfinity button on your remote control and navigate to Apps > YouTube. Using the voice remote, y

What's the Difference Between an X1 Purchase PIN and Locks PIN? This article provides a better understanding of how Parental Controls work, including the difference between a Locks PIN and a Purchase PIN for the Xfinity X1. Parental Controls Parental Controls allow you to limit the content viewabl

In certain On Demand menus included in the Xfinity X1 On-Screen Guide, you can filter and sort programs to narrow your choices or customize your view. Just follow the instructions below: Filter Your X1 On Demand Menu Press the xfinity button on your remote. Use the right arrow or&nb

Whether you’re looking to watch live cricket matches, stream the games from a mobile device, and even re-start, pause, and fast-forward past games, X1 has the ultimate cricket experience for fans. Learn more, and tune in on the Willow HD network with X1. VIVO IPL live on Willow HD Wondering

***Created by our Community***    I have had the RNG 150N cable box and the Xfinity XR2 remote. For only a short period of time, and I thought the box had a mind of its own, as several times, it had changed to Espanol, with the Video Descriptive Service mode being activated, [seemingl

***Created by our Community Experts***  If you are under a contract and you need to cancel service, you may be subject to an early termination fee (ETF). If you move to a Comcast serviceable area, and transfer service, you are not charged.If you move to a Comcast serviceable area, an

We're committed to delivering the entertainment and services you rely on today - and the new experiences you'll love down the road. From time to time, we may adjust service prices and fees. These increases help us consistently improve our network, products and services, as well as cover the rising

***Created by our Community Users*** Issue: Cannot Log Into Xfinity Mobile--Primary User Issue I recently signed up for Xfinity Mobile after already being an Comcast TV and Internet customer. I have not been able to log into my Mobile account since even before signing up (had to sign up ov

Question How can I make/modify my Comcast payment?     Answer   Comcast provides a number of quick and easy one-time and recurring payment options. Check out the video to learn more about Xfinity My Account, Paperless Billing, automatic bill pay and more! How To Make a Pa

Question How do I change my Comcast billing date?  Answer  If you need a one-time payment extension we are happy to review your payment arrangement options. Please start a new post with your request in our Xfinity Forum Billing board. **Note**: Please don't include any perso

Question Does Comcast have special offers for members of the military?   Answer   At Comcast, your military service matters to us. In gratitude for your service, we have a special customer offer if you're currently serving in the military or if you're a veteran: a one-time $25 Xfinity

The Xfinity My Account app now allows you to ask for help and receive specific solutions and self-help options available within the app.The Xfinity My Account app will examine your recent account history - including any service errors, outages, appointments and self-installations - and provide smart

Need to link, unlink or switch between your accounts? You can use your Xfinity ID to manage multiple accounts through Xfinity My Account online.Linking enables you to use one Xfinity ID to manage multiple Xfinity accounts/addresses.Link AccountsLINK YOUR XFINITY ID TO AN ACCOUNTYou can link your Xfi