Official Employee
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ANSWERED: How to use Xfinity X1
X1 Overview and User Guide
Xfinity X1 is simply extraordinary!
What is X1?
X1 delivers the simplest, fastest, and most complete way to access all your entertainment on all your screens.Not a customer yet? Order Xfinity X1 and watch more of what you love in one place!
With X1, you experience TV and internet together like never before with advanced search, personalized recommendations, apps at home and on the go, and the fastest in-home WiFi for all rooms, all devices, all the time.
Xfinity Voice Remote
You can control almost all aspects of your TV with the Xfinity Voice Remote. For a quick list of phrases you can use with your remote, see our voice command tips.
X1 apps on your TV
Open Netflix, Amazon Prime Video, Hulu, NBC Universal’s video service, Peacock, and much more — all through your TV using X1 apps.
Availability
X1 is available to customers with Xfinity TV and Xfinity Internet service who have Digital Starter or Extra TV packages and Performance Internet service or above. Pricing is subject to change.
Note: Digital Starter and Extra packages aren't available for sale in all markets.
X1 Quick Start and user guides
Already have X1? Please download the X1 Self-Installation Quick Start Guide or the full user guide (available in English and Spanish.)
More Details
For more details, please visit the X1 portal.
Additional information
Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more.
The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.
Additional Resources:
https://www.xfinity.com/support/articles/xfinity-tv-on-the-x1-platform
https://www.xfinity.com/learn/digital-cable-tv/x1
https://www.youtube.com/watch?v=4o-KPNFP9cY
https://www.youtube.com/watch?v=kJgJOc8etQ8&feature=youtu.be
https://www.youtube.com/watch?v=4cTBVZrBWos
https://www.xfinity.com/hub/tv-video/x1-one-stop-for-entertainment
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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