Xfinity Support's profile

Official Employee

 • 

68 Messages

Thursday, August 10th, 2017 6:00 AM

Closed

ANSWERED: How to use Xfinity X1

​X1 Overview and User Guide​

​ ​

Xfinity X1 is simply extraordinary!

What is X1?

X1 delivers the simplest, fastest, and most complete way to access all your entertainment on all your screens.Not a customer yet? Order Xfinity X1 and watch more of what you love in one place!

With X1, you experience TV and internet together like never before with advanced search, personalized recommendations, apps at home and on the go, and the fastest in-home WiFi for all rooms, all devices, all the time.


The guide for XFINITY on X1 displays channels, programs and times. Details for the selected program appear at the bottom of the screen.



Xfinity Voice Remote
You can control almost all aspects of your TV with the Xfinity Voice Remote. For a quick list of phrases you can use with your remote, see our voice command tips.

X1 apps on your TV
Open Netflix, Amazon Prime Video, Hulu, NBC Universal’s video service, Peacock, and much more — all through your TV using X1 apps.

Availability
X1 is available to customers with Xfinity TV and Xfinity Internet service who have Digital Starter or Extra TV packages and Performance Internet service or above. Pricing is subject to change.

Note: Digital Starter and Extra packages aren't available for sale in all markets.



X1 Quick Start and user guides
Already have X1? Please download the X1 Self-Installation Quick Start Guide or the full user guide (available in English and Spanish.)

More Details
For more details, please visit the X1 portal.

Additional information

Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more.

The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.

​ ​

​ ​

​ ​

​ ​

​ ​

​ ​

​ ​

​Additional Resources:​

​ ​

​https://www.xfinity.com/support/articles/xfinity-tv-on-the-x1-platform​

​ ​

​https://www.xfinity.com/learn/digital-cable-tv/x1​

​ ​

​https://www.youtube.com/watch?v=4o-KPNFP9cY​

​ ​

​https://www.youtube.com/watch?v=kJgJOc8etQ8&feature=youtu.be​

​ ​

​https://www.youtube.com/watch?v=4cTBVZrBWos​

​ ​

​https://www.xfinity.com/hub/tv-video/x1-one-stop-for-entertainment​

​ ​

​ ​
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
No Responses!
forum icon

New to the Community?

Start Here