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Friday, August 11th, 2017 9:00 AM

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ANSWERED: How to fix the Xfinity voicemail messages indicator always on

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​Question​

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​ O​​ur voicemail indicator on our home phone is perpetually on even with no messages. Needs to be reset or resolved please​

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​Answer​

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​***Created by our Community***​

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​1. Go Here:  ​​https://connect.xfinity.com/voice/settings/voicemailindicator​

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​2. Login with your Comcast credentials and make sure you are on the ​​Voicemail Indicator Light​​ page​

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​3. Click on ​​Mark all voicemails as heard​​ button​

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​1. Go here: ​​https://connect.xfinity.com/voice/voicemail​

​2. Login with your Comcast credentials and make sure you are on the ​​Voicemail​​ page​

​3. In the left pane, click the​​ Mark all voicemails as Heard​​ and ensure the ​​RED​​ indicator appears next to all listed voicemail messages. ​

​If you still need assistance, please post your concern here: ​https://forums.xfinity.com/topics/home-phone-features/602d56fce6b3965d18e3a5a0

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