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ANSWERED: How to fix the Xfinity voicemail messages indicator always on
Question
Our voicemail indicator is perpetually on even with no messages. Needs to be reset or resolved please
Answer
***Created by our Community***
1. Go Here: https://pf.connect.comcast.net/OptimusUIPref/voice.html
2. Login
3. Click on "Voice"
4. Click on "Message Wait Indicator"
5. Click on "Refresh" a couple of times.
Check your phone - the stutter dial tone should be gone. This is what the message waiting indicator on your phone monitors.
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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.
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