ANSWERED: Finding Approved Xfinity Modems and Gateways

***Updated 5/27/2026***

You can buy and use your own modem or gateway instead of renting one from Xfinity. Keep in mind that the Xfinity Wireless Gateway offers great coverage, fast speeds and a home WiFi hotspot.

How to check compatibility

Before buying your own equipment:

1. Go to My Device Info to check if your device works with Xfinity Internet and/or Voice service.
2. Sign in for personalized results.
   • If you don't sign in, enter your address and click Search to see compatible devices.
3. After checking, go to xfinity.com/learn/offers to see internet speeds and offers available in your area.

If you’re not sure what service you have, check your Xfinity account.

FAQs

Can I use my own modem?

Yes. Make sure it’s certified and supports your internet speed. Check at My Device Info.

What do I need to do if I use my own equipment?

You're responsible for:

• Keeping your device secure and updated.
• Making sure it supports your internet speed.
• Fixing any issues using the device’s manual.
• Setting up your WiFi security.

How do I find the right device?

Sign in to My Device Info to see devices that match your service. If you’re not a customer, enter your address to find compatible options.

Note: Most modems need a router to use WiFi or support services like Xfinity Home.

What if my device isn't supported?

If a device isn't supported, it won’t work with Xfinity. You’ll need to rent a gateway or buy a supported device. To learn more, see renting an Xfinity Wireless Gateway.

Can I use Xfinity Prepaid equipment with Xfinity Internet services?

No. Xfinity Prepaid equipment doesn’t work with Xfinity Internet services.

Can I use my own device with Gigabit Internet?

Yes, if it’s certified for Gigabit speeds. Visit xfinity.com/gig to learn more.