I'm trying to change my TV package but I cannot online. I see there is a direct message option after posting something.

I recently swapped and received the 4k DVR box. Since the install I have had various issues.  I’ve changed the coax,etc.  The one thing that I have noticed is the device gets hot, I’m talking 120 degrees.  This doesn’t seem normal operating temperature. Please advise 

I have a Samsung Smart TV. The Xfinity Stream App will not allow me to watch any On-Demand content. It says, “Sorry, something went wrong” with Error TVAPP-00148. This has been happening for some time. I’ve called and been connected with Advanced Repair and they weren’t successful in fixing this. We

UPDATE - rebooted cable box. Worked for awhile. Now when resuming a paused show it will start playing a little, then it will jump to live TV skipping the paused part of the show. Tried "rewinding back" the show, but it only played a few seconds and then skipped to live again. Remote batteries

Hey Folks, Looking for some help here! I could have sworn I was able to permanently bypass a sensor (in this case a motion sensor) I have guests staying for a while in a room that I would usually have a motion sensor in. Up until last night that seemed to be working (or at least they've been very

I have been watching COMET TV daily and yesterday the replaced it with non-stop COURT TV!! ARE YOU KIDDING ME??  If you are going to replace good sci if with this [Edited: "Language"], I quit!  I don’t need to pay for [Edited: "Language"] i wont watch!  Local programming and I can ge

Hello Xfinity, I recently got notice that I was upgraded to the 200Mbps upload speed tier and was sent a technician yesterday to check physical connections around my home. After the technician cut and rejoined all connection points, I did some tests overnight and was not able to reach 200Mbps upload

yesterday evening the modem was flashing and the agent said the modem doesn't support the service, what kind of new Motorola modem should I purchase? and where may I order? target, best buy? or?

I have been trying to port a number from AT&T to Xfinity since last Sunday at 12:00 pm ET. As Xfinity Mobile advertises and everyone knows, this is supposed to be completed within 5-15 minutes, and by FCC rule is required to be completed within 24 hours. (https://www.fcc.gov/consumers/guides//p

I'm probably the millionth person to discover that Xfinity Stream won't deliver programs currently being recorded by an Xfinity DVR to streaming boxes (Apple TV, Amazon Fire Stick et al.) when the streaming box is not connected to Xfinity Wi-Fi. Those of us with customized Wi-Fi networks using mains

Why can’t I see the new trending shows on my fox nation Xfinity subscription on my tv x box but it shows streaming on my phone?

Hi! I have been experiencing very severe lag/packet loss on Final Fantasy XIV. I have read online that this has historically been an issue with Xfinity and FFXIV servers. I haven't been able to figure out if this is an Xfinity issue or a FFXIV issue - I have included a ping pointer screenshot bel

Some of my devices cannot connect to my wireless network. The error says the WiFi channel is full. (I don't know if it means the 2.4, 5.0 or 6.0 band).  The xfinity assistant is useless.  I have rebooted the xb8 multiple times, but that does not solve my problem.  I login to the xb8

In the notes on the billing section: Xfinity TV Update: Effective April 13, 2021, Cartoon Network will no longer be available on Expanded Basic or Kids & Family. It will be available on Digital Preferred.

I have a TV connected to a XG1V4-A box and it works correctly.Can I watch cable on a second TV (connected via coax) in another room not connected to the box? Do I need 2nd cable box?

I received a call yesterday about updating my router from someone identifying themselves as being from Xfinity . I was walking out the door so I asked them to call me back today. They did and said that they had been trying to send security updates to my router that were not going through. He had me

Is the new XB7 Gateway capable of being connected to an Actiontec MoCA adapter to enable ethernet connection to TV.

I have an Internet only plan with Xfinity. I originally had 300 mbps plan but over the past 2 years was upgraded to 600 mbps (paid for this) then updated to 800 mbps and then 900 mbps for free. When I was updated to 600 mbps and ran SpeedTest I would get 600+ mbps all the time at the Ethernet ports.

I need to speak to a representative. If I can't, I'm going to cancel my plan. How do I speak to a representative? Live chat bot doesn't work; it's ineffective and useless. I need to speak to a human being (or a good approximation of one).

New to Xfinity internet. Wanted to add a mailbox for my wife. Went thru steps to send an invitation. She responded to the email and completed some form. Xfinity seems to have at least partially set up an account for her. Then Xfinity said it was processing a $25 charge. She had not entered a credit