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Visitor

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4 Messages

Friday, April 25th, 2025 9:09 PM

Request cable bury?

We have a large cable in the corner of the backyard that I don't know what to do with.  Can you bury it?  Our landscape contractor said it was the internet for the whole neighborhood.  Don't know if it's true but the other end of the cable has some sort of in-line doodad that looks important.

Also, on the line running to our house, there is a short span that needs to be buried that's coming out of the bottom of the pedestal box. 

Thanks!

Accepted Solution

Official Employee

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1.3K Messages

9 days ago

 

user_z5cltb Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

 

Visitor

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4 Messages

As it turns out I was WRONG.  This cable is Fiber that is owned by Mountain View Electric.  I need to contact them.

Sorry for the confusion. 

Official Employee

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1.3K Messages

I am glad it is not our cable. Thank you for updating us. Is there anything else we can assist you with today?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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4 Messages

we are good. Thanks!

Accepted Solution

Visitor

 • 

4 Messages

2 days ago

As it turns out I was WRONG.  This cable is Fiber that is owned by Mountain View Electric.  I need to contact them.

Sorry for the confusion. 

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