Visitor
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2 Messages
I just signed up for Now Streamsaver unable to access live TV Channels on Fire TV
I can only access To Go Channels and not the full line up in my package. I have two insignia Fire TV’s with the latest OS software 7.0+ , I have uninstalled and reinstalled the stream app. Restarted the TV. I am signed up for the package and had no issues accessing Apple TV +, Peacock or Netflix (easily moved my existing account over). I have already spent hours troubleshooting this and I am about to cancel the whole thing and keep my Sling account.
Accepted Solution
XfinityJustinM
Official Employee
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305 Messages
2 months ago
Hi @user_mlemwr, thank you for creating an official post about your inquiry. The Now Streamsaver bundle is a great option for many homes, but it does have some channel limitations that differentiate it from our regular packages. Have you taken a look at the channel lineup for NOW TV closely by visiting https://www.xfinity.com/nowtv#ViewallNOWTVChannels?
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user_mlemwr
Visitor
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2 Messages
1 month ago
I believe that was part of the issue the channel line up didn’t meet my expectations, the other is my TV isn’t matching any of the formats and is missing some functionality. I loaded it through the web browser and had a completely different format with the correct options. This just isn’t for me.
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