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Failure to process auto payment - Fotros.com

Hello,I just received an very official looking email from My Account stating automatic payment failed. The body of the email states there were errors

Question

 • Billing

471

3

0

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X1 Cloud DVR

If I have the X1 Cloud DVR do I need to have the actual physical DVR unit then?

Question

 • Customer Service

28

1

0

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Can No Longer Access a Single Web Server (Worked and then all of sudden could no longer access)

@EGI am having the same issue as this right now. There is only 1 sight I can't get to, everything else works.  I can get to the site if I connec

Question

 • Your Home Network

26

1

0

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Low hanging cable in the backyard

We moved into a house and have a low hanging cable in the backyard. Can this be taken higher so that it is out of reach

Question

 • Customer Service

10

1

0

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peacock

I don't mind signing up for Flex in order to get access to Peacock. However, I would not use the Flex equipment because I will access Peacock on Roku

Question

 • Channels and Programming

46

3

0

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Internet slow downs, disconnects, general issues

Internet is going to single-digit download speeds as per ookla and xfinity speedtests, assuming the pages even load. This has been going on three d

Question

 • Your Home Network

61

4

0

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Student Account Information

Hello, I started my comcast service online and picked up the items in store. I selected a student account with the 1GB of internet speed and it was

Question

 • Billing

15

2

0

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Was court tv dropped from xfinity lineup?

Here we go again with another unexpected lineup change. I have been unable to access Court TV for a couple of days.  The tv guide list for ch 17

Question

 • Channels and Programming

1.8K

4

0

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Router Reset

Is there a way to have the Xfinity router reset on a schedule. Like every week at a certain time?

Question

 • Your Home Network

41

2

0

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Escalated

2nd IP address for Linksys switch

I recently bought an Arris 8200. I'm trying to run my router (Orbi mesh wifi) through one port and then plug a linksys switch into the other and hard-

Question

 • Your Home Network

23

2

0

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signed up for higher speeds not happening...400 to 800 ..stuck at 450

changed plan from 400 to 800 few days ago restarted many many time talk chat no ?can you help me ?

Question

 • Your Home Network

31

4

0

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Wifi will not work in bedroom

apartment is 1k square feet but the wifi still will not work in the bedroom down the hall. signal is very slow and goes out constantly. have tried to

Question

 • Your Home Network

26

3

0

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Xfinity Stream app crashes at launch

When I launch the Xfinity Stream app, I have a button "get started". Click the button and a dialog box comes up: "Something Went Wrong. We're sorry, s

Question

 • Xfinity Stream App

4K

11

0

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NO Local Channels

All local channels stopped working on streaming app on roku and on Android phone.... 3 days ago. Reset, Uninstalled and reinstalled and same outcome

Question

 • Xfinity Stream App

1.8K

4

0

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How do I set up an additional email account?

An

Question

 • Email

606

2

0

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Loosen cable modem connector?

Hello all, I am moving to a new apartment in a few weeks, and I need to disconnect my modem from the wall outlet to move it to my new apartment (I

Question

 • Your Home Network

15

1

0

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Closed

All mail going to trash

All my email has suddenly started showing up in my trash folder instead of my inbox. What the heck? Ideas?

Question

 • Email

2.2K

5

0

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Streaming limitaiton

I have two ISPs, Comcast is primary, ATT is secondary. I have streaming with Comcast. I stream using the Roku TV and Roku boxes. I also have one Comca

Question

 • Xfinity Stream Website

53

7

0

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Upgraded plan not but not getting new speeds

Upgraded from 175/5 to 400/10 but my speeds have not changed. Currently speed tests register 200/5 Modem: Motorola MG8702 DOCSIS 3.1 gigabit No

Question

 • Customer Service

26

2

0

Accepted Solution

Question about dropping services prior to contract end date

Could someone explain how Comcast handles this situation from a billing perspective: I am under a two-year contract with Comcast. I purchased a tr

Question

 • Billing

25

2

0

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