Visitor
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1 Message
Transfer Request Form
I have been trying to transfer my account for about a month and I still haven’t received the form to fill out. I got charged for this month even though I don’t live at the address anymore, if I can’t get this sorted soon I am going to cancel my entire plan.
Accepted Solution
XfinityRay
Official Employee
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3.1K Messages
27 days ago
Thank you for working with our team to take care of the account, @user_79qert. I am glad things are resolved and off your plate now! Have a nice evening and holiday weekend!
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XfinityRaul
Official Employee
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2.1K Messages
30 days ago
@user_79qert I can help you transfer your services. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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