U

Visitor

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1 Message

Tuesday, July 1st, 2025 1:56 PM

Getting Started Kit stolen

My Getting Started Kit appears to have been delivered on Friday, June 27th. I was not home at the time of delivery and it appears to have been stolen. I am happy to stop by a retail Xfinity location to pick up a new device if possible.

Accepted Solution

Official Employee

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2.1K Messages

4 days ago

@user_jge10 I'm sorry to hear the kit has gone missing. You can definitely pick up a new one at any Xfinity store. You may use the Xfinity app to find the address to the nearest store.

(edited)

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