Is the Gigabit x2 service and XB10 available in my area yet?

Hi!

I'm trying to find out if the Gigabit X2 and the XB10 modem are available in my area yet?

{ Edit personal Informatiion}

Responses

Accepted Solution

XfinityOrlandoM

Official Employee

•

2.2K Messages

1 month ago

@dscheidt

Thanks for adding the post, if you go to this link and put in your address https://www.xfinity.com/broadband-labels it will show you if your area has been upgraded to the new generation speeds , You will see the higher upload speeds for each plan and you would see the Gigabit x2 2.1 Gbps/300 Mbps & the Gigabit x10 10 Gbps/10 Gbps

If you're not seeing those speeds or the higher upload speeds that means your area has not been upgraded to the new generation speeds https://www.xfinity.com/network

2

0

mrandygets1

Contributor

•

25 Messages

I have the X2 internet plan. And I only get speed of 1500-1600mbps. I have had numerous tech visits and they all say the samething. They dont see any issues. I mean why am I pay for 2100mbps.? I dont get anywhere close to that speed. HELP

Like

Reply

23 days ago

0

XfinityRaf

Official Employee

•

1K Messages

Good afternoon @mrandygets1. Are you running these speed tests on a hardwired connection directly to the modem?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick