Visitor
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2 Messages
Cancel service
I need to cancel service. I understand from reviewing the forum that I must post here before being given access to direct messaging. Please confirm or provide alternative instructions. Thank you.
Visitor
•
2 Messages
I need to cancel service. I understand from reviewing the forum that I must post here before being given access to direct messaging. Please confirm or provide alternative instructions. Thank you.
Accepted Solution
XfinityChelseaB
Official Employee
•
1.9K Messages
27 days ago
Hello @user_u0l4wb, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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