3 Messages

Thursday, March 27th, 2025

no signal XG1v4-A cable box error code: RDK03009

I received a new cable box, XG1v4-A and keep getting an RDK03009 error code - No Signal.

I have restarted the box numerous times and swapped out the cables but still no signal.

I plug in the original box and everything works.

Does anyone know what is going on or have a suggestion?

Oldest First
Selected Oldest First

Accepted Solution

3 Messages

4 months ago

FYI, it was a defective cable box.

I replaced the box and all is working.

Thank you.

Problem Solver

 • 

695 Messages

4 months ago

Have you tried restarting the box to see if that helps by unplugging it and then plugging it back in?

3 Messages

Yes, multiple times.

Visitor

 • 

3 Messages

29 days ago

Same here. I needed to go back and get a new box. Second one worked without issue 

Official Employee

 • 

1.5K Messages

 

rhkorb Hello, do you still need assistance with the second box?

 

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