Visitor
•
1 Message
to xfinity support
i need to report an inappropriate agent in chat, very rude. dismissive, just absolutely never experienced this before
Visitor
•
1 Message
i need to report an inappropriate agent in chat, very rude. dismissive, just absolutely never experienced this before
Accepted Solution
XfinityMarcus
Official Employee
•
1.7K Messages
28 days ago
user_e028z6 thank you for using the Xfinity Community Forums page to reach out today. I understand that you have come across a less than savory experience and would like to help. Can you send me a direct message so that we can take a look at this issue together?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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