Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (155)
Closed
ANSWERED: What is the YouTube App on Xfinity X1 and how to use it
Eligibility To use the YouTube app on X1, you'll need: Xfinity Internet service A compatible X1 TV Box (excludes RNG150s) Access and Use the YouTube App To access the YouTube app, press the xfinity button on your remote control and navigate to Apps > YouTube. Using the voice remote, y
Articles
• TV
Closed
ANSWERED: How To Turn Purchase Protection and Locks PIN On and Off for Your Xfinity X1 and Flex TV Boxes
What's the Difference Between an X1 Purchase PIN and Locks PIN? This article provides a better understanding of how Parental Controls work, including the difference between a Locks PIN and a Purchase PIN for the Xfinity X1. Parental Controls Parental Controls allow you to limit the content viewabl
Articles
• TV
Closed
ANSWERED: How to filter the On Demand Menu on X1
In certain On Demand menus included in the Xfinity X1 On-Screen Guide, you can filter and sort programs to narrow your choices or customize your view. Just follow the instructions below: Filter Your X1 On Demand Menu Press the xfinity button on your remote. Use the right arrow or&nb
Articles
• TV
Closed
ANSWERED: Indian Premier League and ICC Cricket World Cup on Xfinity
Whether you’re looking to watch live cricket matches, stream the games from a mobile device, and even re-start, pause, and fast-forward past games, X1 has the ultimate cricket experience for fans. Learn more, and tune in on the Willow HD network with X1. VIVO IPL live on Willow HD Wondering
Articles
• TV
Closed
ANSWERED: Changing the Descriptive Audio default language on Xfinity XR2 Remote
***Created by our Community*** I have had the RNG 150N cable box and the Xfinity XR2 remote. For only a short period of time, and I thought the box had a mind of its own, as several times, it had changed to Espanol, with the Video Descriptive Service mode being activated, [seemingl
Articles
• TV
Closed
ANSWERED: How to determine if you will be subject to Xfinity Early Termination Fees (ETF)
***Created by our Community Experts*** If you are under a contract and you need to cancel service, you may be subject to an early termination fee (ETF). If you move to a Comcast serviceable area, and transfer service, you are not charged.If you move to a Comcast serviceable area, an
Articles
• My Account
Closed
ANSWERED: Understanding taxes, fees and other charges on your Comcast bill
We're committed to delivering the entertainment and services you rely on today - and the new experiences you'll love down the road. From time to time, we may adjust service prices and fees. These increases help us consistently improve our network, products and services, as well as cover the rising
Articles
• My Account
Closed
ANSWERED: How to fix Cannot Log Into Xfinity Mobile--Primary User Issue?
***Created by our Community Users*** Issue: Cannot Log Into Xfinity Mobile--Primary User Issue I recently signed up for Xfinity Mobile after already being an Comcast TV and Internet customer. I have not been able to log into my Mobile account since even before signing up (had to sign up ov
Articles
• My Account
Closed
ANSWERED: How to make a payment to your Comcast account.
Question How can I make/modify my Comcast payment? Answer Comcast provides a number of quick and easy one-time and recurring payment options. Check out the video to learn more about Xfinity My Account, Paperless Billing, automatic bill pay and more! How To Make a Pa
Articles
• My Account
Closed
ANSWERED: How to change your Comcast billing date
Question How do I change my Comcast billing date? Answer If you need a one-time payment extension we are happy to review your payment arrangement options. Please start a new post with your request in our Xfinity Forum Billing board. **Note**: Please don't include any perso
Articles
• My Account
Closed
ANSWERED: Xfinity Military Rewards
Question Does Comcast have special offers for members of the military? Answer At Comcast, your military service matters to us. In gratitude for your service, we have a special customer offer if you're currently serving in the military or if you're a veteran: a one-time $25 Xfinity
Articles
• My Account
Closed
ANSWERED: How to get help in the Xfinity My Account App?
The Xfinity My Account app now allows you to ask for help and receive specific solutions and self-help options available within the app.The Xfinity My Account app will examine your recent account history - including any service errors, outages, appointments and self-installations - and provide smart
Articles
• My Account
Closed
ANSWERED: How to Link, Unlink, and Switch Between Multiple Xfinity Accounts
Need to link, unlink or switch between your accounts? You can use your Xfinity ID to manage multiple accounts through Xfinity My Account online.Linking enables you to use one Xfinity ID to manage multiple Xfinity accounts/addresses.Link AccountsLINK YOUR XFINITY ID TO AN ACCOUNTYou can link your Xfi
Articles
• My Account
Closed
ANSWERED: How to Pay Your Bill Using Apple Pay?
You can now pay your bill online using Apple Pay in the Safari web browser with a compatible Apple device. To use Apple Pay, you must first add a credit or debit card to your Apple Wallet.To learn about device compatibility and how to set up and use Apple Pay, visit http://www.apple.com/apple-pay/.H
Articles
• My Account
Closed
ANSWERED: How to lower your Comcast bill?
Question Can you please help me lower my bill? I am a current customer and there does not appear to be any "deals" available for current customers. Answer ***Created by our Community Users*** Regarding promotional discounted offers, Comcast offers what they call "Promo Pricing" for the first 6 mo
Articles
• My Account
Closed
ANSWERED: How to complete a Comcast account ownership change?
Ownership ChangeWe know there are times when you may need to change the ownership of a Comcast account. For example, you may need to handle the account of a friend deployed in the military, or you may experience a death in the family or another life-changing event. We are here to help.What To DoCont
Articles
• My Account
Closed
Summer of Free presented by Xfinity Rewards
Starting June 28th, Summer of Free presented by Xfinity Rewards, is your chance to enjoy tons of the best shows, movies, fitness programs and more, all for no extra cost. Select programming from premium networks and subscription platforms are part of Summer of Free, including programming from EPIX
Articles
• Channels and Programming
Closed
Welcome to the new Xfinity Forum
You may have noticed that this morning, on May 20th, 2022, we relaunched the Xfinity Forum. In addition to an updated design, this update should simplify the site and make it easier to find the things you are most interested in discussing. Most notably, you will find new spaces for o
Articles
• Announcements
Closed
Watchathon 2022
The biggest week in entertainment is here for free during the 10th anniversary of Watchathon Week presented by Xfinity Rewards! It’s the perfect time to start watching all the hit shows and movies you’ve been wanting to see. Watch for free now, May 3rd through May 9th. Hit shows and mo
Articles
• Channels and Programming
Closed
Free Movies Week 2022
Don’t miss the one-week chance to watch tons of the best movies, all for no additional charge. Free Movies Week is happening March 8-14th. Turn on your TV to discover what’s available and get started. Watch free movies from premium networks and subscription services as part of Fr
Articles
• Channels and Programming