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ANSWERED: How to get Hulu on Xfinity X1 and Xfinity Flex

The Hulu app is available to all Xfinity Flex and eligible Xfinity X1 customers! Hulu is a popular subscription over-the-top (OTT) video service for streaming TV shows and movies from many broadcast and cable networks and studios. Hulu gives you access to shows from ABC, NBC, FOX, A&E and many

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ANSWERED: What is the Xfinity Accessibility Assistance Large Button Remote?

The XRA Large Button Voice Remote is the next generation, voice-controlled Xfinity accessibility remote that features a flat, stable back with descriptive button labels. It’s easy to grip and has premium metal directional keys. Learn how to pair your remote and get to know the button feature

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ANSWERED: Side by side comparison of all Xfinity X1 Voice Remotes

The Xfinity Voice Remote (models XR11, XR15, XR16, XRA and the Adaptive Remote) is a remote control that allows you to find what you want faster by using voice commands to change channels, search for shows, get recommendations and more. If you have Xfinity X1 or Xfinity Flex, you can use your v

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ANSWERED: Can I buy my own DVR or cable box?

Question Can I buy my own DVR or cable box?     Answer   Customer Owned Equipment Policy   Comcast provides a credit to customers who have an activated CableCARD installed in a customer-owned device (See Customer Owned Equipment Policy) if the customer subscribes to a Comcast

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ANSWERED: How to fix the "One moment please with ref code s0a00" error?

Question I am given the message "one moment please with ref code s0a00". It usually occurs around prime time and on the same few channels. What does this mean? Answer ***Created by our Community***   If you have the S0A00 error message it means your TV Box has not yet been activated or

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ANSWERED: What is the Xfinity Stream App on Xfinity TV Partner Devices?

Activate the Xfinity Stream App on LG and Samsung Smart TVs Learn how to activate the Xfinity Stream apps on LG and Samsung Smart TVs. Note: Your Xfinity TV and Internet services must be installed prior to using the Xfinity Stream App on LG and Samsung Smart TVs. For information on the Xfinity

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ANSWERED: Side by side Xfinity X1 TV Box Comparison - DVR vs. Non-DVR

If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article explains the differences between these TV Boxes, including the XG1, XG2, XG3, XG4, RNG150N, XiD and other X1 equipment. DVR vs. Non-DVR TV Boxes There are a few key differ

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ANSWERED: How to get iHeartRadio on Xfinity X1

iHeartRadio on Xfinity X1 Overview   iHeartRadio is now available on your Xfinity X1 TV Box!The iHeartRadio app on X1 allows you to listen to music from your favorite artist radio or from more than 800 live radio stations over a range of genres, including Pop, Country, Hip-Hop, R&B, Alt

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ANSWERED: What is Video Description and how do I turn it on/off?

Question:   What is Video Description and how do I turn it on/off?     Answer:    What is Audio Description? Comcast customers who are blind or have low vision can enjoy increased access to TV programs with audio description. Turn Audio Description On and Off Us

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ANSWERED: Obtén tu menú X1 en español (How to get your X1 menu in Spanish)

Cambio del idioma del menú de X1 a través del menú de ConfiguraciónTo get to Menu Language Settings:Presiona el botón xfinity en tu control remoto.Usa los botones de flecha hacia la derecha y flecha hacia la izquierda en tu control rem

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ANSWERED: Where can I get a printable Xfinity channel lineup?

Question Where can I get a local printable Xfinity channel lineup?   Answer ***Created by our Community***     You can get a copy of your lineup online at https://www.xfinity.com/learn/channel-lineup or https://www.xfinity.com/support/local-channel-lineup/. From there y

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ANSWERED: What is Xfinity Stream on Roku and how does it work?

Activate the Xfinity Stream App on Roku Learn how to activate the Xfinity Stream app on your Roku. Please note, you can’t use the Xfinity Stream app on Roku prior to installation of your Xfinity Internet and Xfinity TV Services. Once your Xfinity Internet and TV services are activated, you

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ANSWERED: Xfinity On Demand Error Codes and Troubleshooting Steps

When there's a problem while you're watching Xfinity On Demand, you may get an error code and a brief message describing the issue. We apologize for any inconvenience. Please see the list below for the most common On Demand error codes and possible troubleshooting steps you can take for resolving t

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ANSWERED: NPR One on Xfinity X1

Accessing NPR One on X1 The easiest way to listen to NPR One stations on your X1 TV Box is to say "NPR", "NPR One", "NPR App", "Launch NPR App" or "National Public Radio" using your Voice Remote. You can also directly access NPR One on X1 by browsing the X1 menus.Log In to NPR One on X1 When you fi

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ANSWERED: What are the Xfinity TV Wireless TV boxes?

X1 Wireless TV Box FAQs X1 Wireless TV Boxes (XiOne,* Xi5 and Xi6) allow you to watch live TV through your in-home Xfinity network, without the need for a coaxial cable connection. Aside from the ability to watch TV over the in-home connection, X1 Wireless TV Boxes have the same functionality as

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ANSWERED: What is Advanced Security on the Go?

Using Advanced Security on the Go Advanced Security on the go is available to xFi Complete customers through the Xfinity app and provides safe browsing and data protection to your mobile device whenever you’re connected to an unsecured WiFi network away from home. See below for step-by-step

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ANSWERED: What is 4K Ultra HD (UHD) and High Dynamic Range (HDR) on Xfinity TV?

What Is 4K UHD content? 4K UHD resolution is four times full HD, providing a clearer, more vivid picture. Current HDTV offers 1,920 pixels (tiny dots that make up the picture) across the width of the screen — the more pixels, the sharper the image. With 4K technology, the number of pixels acro

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ANSWERED: What happened to FM radio stations on my Xfinity TV

Question Today I discovered that local radio stations were no longer on my channel lineup. Recently I had local FM stations on my channel list. However today they were gone. I am wondering what happened to those channels? Answer  We sincerely apologize for any inconvenience this

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ANSWERED: How much energy do Xfinity set top boxes use?

Question Does anyone know how many watts per hour the Xfinity cable boxes use?     Answer   Comcast is committed to creating the sustainable devices of tomorrow. In 2013, we joined with other leading, multichannel video programming distributors to launch a historic TV Box ene

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ANSWERED: What does the flashing light on my Xfinity X1 box mean?

Question The light on my X1 box keeps flashing. What does this mean?   Answer   Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models.Note: Only RNG150 and X

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