ANSWERED: What is Xfinity Home?

***Updated 8/17/2026***

Xfinity Home Security is a total home security solution with professional monitoring and advanced technology It's installed by experts and powered by WiFi from Xfinity.

Go to Xfinity Home to learn more.

What you'll get

Xfinity Home Security comes with different equipment options. Choices include:

• Touchscreen.
• Door and window sensors.
• Wireless keypad.
• Motion detector.
• Cameras.
• Video doorbell.

Features include:

• 24/7 Professional Monitoring: Rest easy knowing there’s 24/7 monitoring with fast response time backing you up.
  • Highly trained specialists can send authorities in the case of a security or smoke alarm.
    • Extra equipment purchase is needed.
  • Professional monitoring is provided by Central Office Processing Services (COPS) Monitoring.
    • COPS Monitoring is a The Monitoring Association (TMA) five-diamond rated company, in service since 1978 with six stations through the U.S.
• Monitor activity and manage your system from your smartphone on the Xfinity Home app (also available in Spanish).
  • Set rules to get real-time alerts for your needs, like when doors and windows are opened.
  • Arm or disarm your system when away.
  • Review up to a week of uninterrupted recorded video in cloud storage.
    • This uses data. You must buy of a compatible camera.
• Better Together with Xfinity: Control your security right from your TV with the Xfinity Voice Remote.
  • Say commands like “Arm my system” or “View Xfinity Home cameras."
• Live Video Monitoring: View your home at any time by streaming live video.
  • Each camera is easy to install.
  • Plus, you can stream live video or view recorded video clips instantly on supported cameras!
• With 24/7 Video Recording, you can view video in real time and quickly scan through several days of video clips that were automatically bookmarked when your cameras detected motion.
• Smart Home: Integrate compatible smart home devices into your system to control everything from one app.
  • Control and schedule lights, thermostats, door locks and more.
    • Extra equipment purchase is needed.
• Upgrade your existing home security system with Xfinity Home.
  • You can even use your existing equipment, subject to condition and type.
  • Note: System takeover isn't available in Massachusetts.

Learn more by going to the Xfinity Home website.

What you'll need during installation

• High-speed internet service.
  • A minimum broadband speed of 750 Kbps (.75 Mbps) upload/download recommended.
• A computer, smartphone or tablet with internet access and a web browser.
• Your primary Xfinity ID and password.
• The names and phone numbers of those who should be contacted in case of an emergency.
• A qualified Authorized Signer present.
  • This doesn't need to be the account holder.
  • The Authorized Signer will choose the location and type of equipment installed, and may execute the contract.

Limited warranty

A limited warranty is included with Xfinity Home. For full terms, see the Xfinity Home Warranty Plan.

The following are covered by the warranty:

• Xfinity Home devices purchased from Comcast or a Comcast-authorized retailer that have been integrated into your Xfinity Home system.
• Certain security devices that were part of a previous security system that have been certified by an Xfinity Home technician and integrated into the Xfinity Home system.
• The limited warranty provides complete equipment protection coverage for the Xfinity Home system for a one-year period.

The following devices aren't covered by the limited warranty:

• Works with Xfinity devices.
• Batteries.
• Previously owned devices that an Xfinity Home technician determines aren't compatible with the Xfinity Home system.