Learn the minimum requirements for the computer hardware, OS, and web browser you'll need to use the Xfinity Stream portal successfully.
If you want to see minimum system requirements for the Xfinity Stream app on mobile devices, smart TVs, or TV Boxes, see Xfinity Stream app minimum system requirements.
Windows PC requirements
If you access the Xfinity Stream portal on a Windows PC, your PC must meet the following minimum requirements.
Hardware
- 3 GHz Intel Pentium 4, AMD Athlon 3400, or faster processor
- 128 MB RAM
- Video card with 64 MB memory
Supported OSs
- Windows 11 (Desktop mode)
- Windows 10 (Desktop mode)
Supported web browsers
Browser version updates are usually performed automatically, but if you’re on an outdated browser, you may be asked to manually update your browser.
- Latest version of Microsoft Edge (download Edge)
- Latest version of Firefox (download Firefox)
- Latest version of Google Chrome (download Chrome)
Browser plug-ins and settings
- JavaScript enabled
- Cookies enabled
Macintosh computer requirements
If you access the Xfinity Stream portal on a Macintosh computer (Mac), your Mac must meet the following minimum requirements.
Hardware
- Intel Core Duo 1.83 GHz or faster processor
- 256 MB RAM
- Video card with 64 MB memory
Supported OSs
- OS X 11 or later (OS X 10.14.4 or later if using Safari)
Web browsers
Browser version updates are usually performed automatically, but if you’re on an outdated browser, you may be asked to manually update your browser.
- Latest version of Microsoft Edge (download Edge)
- Latest version of Firefox (download Firefox)
- Latest version of Google Chrome (download Chrome)
- Latest version of Safari (Mac only) (download Safari)
Browser plug-ins and settings
- JavaScript enabled
- Cookies enabled
Unsupported platforms
To access Xfinity TV on a mobile device, use the Xfinity Stream app. See Getting started with the Xfinity Stream portal. The Xfinity Stream portal features and functions, including but not limited to video playback, are not guaranteed to work on the following unsupported platforms:
- Windows tablets or phones
- Linux OS
- Other devices
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