ANSWERED: Xfinity Stream Minimum Requirements

​Xfinity Stream App​

​Learn which devices are compatible with the Xfinity Stream app, and see the Xfinity Stream app requirements for streaming or downloading programs.​

​Note:​​ ​​The Xfinity Stream app is available to all customers with Xfinity service. Features vary depending on your services.​

​Android Device Requirements​

​Supported Operating Systems​
​To find and download the Xfinity Stream app in the Google Play Store or Amazon App stores, your device must be running Android 5.0 or later. Any smartphone, tablet or​​ ​​Fire TV device​​ ​​running Android 4 or earlier is not supported.​

​Supported Xfinity Stream App Versions​
​To access and watch all content, including content available to watch when out-of-home, Xfinity Stream app version 6.9.0 or later is required. Please visit the Google Play Store to download the latest version.​

​Please note that for Amazon devices, users can visit the Amazon App Store to download the latest version.​

​Apple Device Requirements​

​Supported Operating Systems​

​To find and download the Xfinity Stream app in the Apple App Store, your device must be running iOS 13.0 or later. AirPlay is not supported at this time.​

​Supported Xfinity Stream App Versions​

​To access and watch all content, including content available to watch when out-of-home, Xfinity Stream app version 6.9.1 or later is required. Please visit the Apple App Store to download the latest version.​

​Xfinity Flex Device Requirements​

​If you’re an Xfinity Flex customer, say "Upgrade to Xfinity TV ” into your Xfinity Voice Remote to upgrade to Choice TV with Xfinity Flex. See​​ ​​What is Choice TV​​ ​​for details.​

​Note:​​ ​​If you have an Xi5 device, you can upgrade to Choice TV with Xfinity Flex, but you’ll need to swap out your Xi5 for an Xi6 device.​

​Streaming and Downloading Requirements​

​To stream or download programs in the Xfinity Stream app:​

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• ​You must be an Xfinity customer. ​
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  • ​If you are an Xfinity TV customer, you can watch anything your subscription allows. The program you want to access must be on a channel included in your channel lineup. For example, your channel lineup must include HBO for you to view or download HBO programs.​
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  • ​Non-Xfinity TV customers can watch select unrestricted free content.​
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• ​Your device must have an active Internet connection through WiFi or a 3G/4G cellular network. Using a cellular network may incur data charges; check your wireless provider's rate plan for details.​
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• ​To stream in-home live TV, you must be connected to your in-home Xfinity network.​
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• ​Downloading content is only available on mobile devices (not on Xfinity Flex streaming TV Boxes).​
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• ​Pay Per View events are not available in the app.​
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​Unsupported Devices​

​The Xfinity Stream app cannot be installed on the following unsupported devices:​

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• ​Android TV​
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• ​Windows tablets and phones​
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• ​Nook devices​
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• ​Apple TV​
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• ​Apple Watch​
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• ​Xi5 streaming TV Boxes for Xfinity Flex​
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• ​Other devices not specifically mentioned​
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​International Viewing​

​Xfinity TV programs cannot be streamed outside of the United States. However, programs downloaded to your mobile device can be viewed offline anywhere, even while you're in other countries. Learn more about ​​cloud and Xfinity On Demand content for devices​​.​

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​Xfinity Stream Portal​

​Learn the minimum requirements for the computer hardware, operating system and web browser you'll need to use the​​ ​​Xfinity Stream portal​​ ​​successfully.​

​Windows PC Requirements​

​If you access the Xfinity Stream portal on a Windows PC, your PC must meet the following minimum requirements.​

​Hardware​

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• ​3 GHz Intel Pentium 4, AMD Athlon 3400, or faster processor​
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• ​128 MB RAM​
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• ​Video card with 64 MB memory​
  
  
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​Supported Operating Systems​

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• ​Windows 10 (Desktop mode)​
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• ​Windows 8 (Desktop mode)​
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• ​Windows 7​
  
  
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​Supported Web Browsers​

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• ​Microsoft Edge​​ ​​90 or later (​​download Edge​​)​
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• ​Firefox 89 or later (​​download Firefox​​)​
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• ​Google Chrome 89 or later (​​download Chrome​​)​
  
  
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​Note:​​ ​​As of October 1, 2019, the Xfinity Stream portal (web) doesn't support ​​any​​ ​​version of Internet Explorer.​

​Browser Plug-Ins and Settings​

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• ​JavaScript enabled​
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• ​Cookies enabled​
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​Macintosh Computer Requirements​

​If you access the Xfinity Stream portal on a Macintosh computer (Mac), your Mac must meet the following minimum requirements.​

​Hardware​

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• ​Intel Core Duo 1.83 GHz or faster processor​
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• ​256 MB RAM​
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• ​Video card with 64 MB memory​
  
  
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​Supported Operating Systems​

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• ​OS X 10.7 or later (OS X 10.14.4 or later if using Safari)​
  
  
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​Web Browsers​

​Browser version updates are usually performed automatically, but if you’re on an outdated browser, you may be asked to manually update your browser.​

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• ​Chrome:​​ ​​Download​​ ​​or​​ ​​learn more​​.​
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• ​Edge (PC Only):​​ ​​Download​​ ​​or​​ ​​learn more​​.​
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• ​Firefox:​​ ​​Download​​ ​​or​​ ​​learn more​​.​
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• ​Safari (Mac Only):​​ ​​Download​​ ​​or​​ ​​learn more​​.​
  
  
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​Browser Plug-Ins and Settings​

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• ​JavaScript enabled​
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• ​Cookies enabled​
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​Mobile Web Browser Requirements​

​Xfinity Stream (​​xfinity.com/stream​​) on mobile web is supported on iOS, Android and Amazon Kindles using the devices and operating systems listed below. Please note that playback will still require the native iOS/Android/Amazon application, but all functionality outside of playback is supported on mobile web including but not limited to: login, browse, search, purchases, rentals and subscriptions.​

​Supported Hardware:​​ iPhone/iPad, Android Phone/Tablet, Amazon Kindle Phone/Tablet​

​Supported OS Versions:​​ ​​iOS 11+ and later, Android 7.0 and later​

​Supported Mobile Web Browsers:​​ ​​Chrome and Safari on iOS, Chrome, Firefox and Samsung Internet on Android​

​Unsupported Platforms​

​To access Xfinity TV on a mobile device, use the Xfinity Stream app. See​​ ​​Getting Started with the Xfinity Stream Portal​​.​

​Xfinity Stream portal features and functions, including but not limited to video playback, aren't guaranteed to work on the following unsupported platforms:​

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• ​Windows tablets or phones​
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• ​Linux operating system​
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• ​Apple TV​
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• ​Other devices​
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​Additional Resources: ​

​https://www.xfinity.com/support/articles/xfinity-tv-website-requirements​

​https://www.xfinity.com/support/articles/xfinity-tv-app-requirements​