Question How can I make/modify my Comcast payment?     Answer   How to Make a Payment There are many convenient ways to pay your Xfinity bill. My Account Regardless of the current status of the services at your address, Xfinity My Account is where you view or pay your bill an

We're committed to delivering the entertainment and services you rely on today - and the new experiences you'll love down the road. From time to time, we may adjust service prices and fees. These increases help us consistently improve our network, products and services, as well as cover the rising c

***Created by our Community Experts***  If you are under a contract and you need to cancel service, you may be subject to an early termination fee (ETF). If you move to a Comcast serviceable area, and transfer service, you are not charged.If you move to a Comcast serviceable area, an

Regional Sports Network Fee The Regional Sports Network Fee is an itemized charge that you'll see on your bill. This charge is not a government-mandated fee and will increase from time to time. It's based on our costs of providing the regional sports networks that we carry on our cable systems in e

***Created by our Community Experts & Community Users*** The Xfinity Forums are a peer-to-peer help community. This means that you are mostly talking to other paying customers just like you. There is an outstanding team of Official Employees assisting in these forums, but they are p

Question How do I return my equipment back to Xfinity?   Answer   How to Return Your Xfinity Equipment Whether you're moving, upgrading devices or canceling a service, we can help! Visit our Digital Return Center at xfinity.com/returns and follow the on-screen instructions for

***Created by our Community Users*** Issue:   Cannot Log Into Xfinity Mobile--Primary User Issue  I recently signed up for Xfinity Mobile after already being an Comcast TV and Internet customer. I have not been able to log into my Mobile account since even before signing up (had to sig

Download and Install the Xfinity Home App The Xfinity Home app is available for Apple (iPhone, iPad or iPod touch) and Android (phone or tablet) devices.Would you like a preview? The Xfinity Home app demo can be viewed from your phone or computer.What You'll Need Xfinity ID and password Apple (iO

How Can I Get the Xfinity My Account App? You can download the Xfinity My Account app for free from the App Store or Google Play. Downloading the Xfinity My Account App Just search online for "Xfinity My Account" or click on the links below: Download the Xfinity My Account app for Apple devices

Question Can the Xfinity Stream App be installed on a Smart TV?   Answer   Learn how to activate the Xfinity Stream Beta apps on LG and Samsung Smart TVs. Note: Your Xfinity TV and Internet services must be installed prior to using the Xfinity Stream Beta App on LG and Samsung S

Having an issue with your Xfinity Voice service? Use the Xfinity My Account app on your Apple or Android mobile device to view self-help options or request further assistance. Device Self-Help Information and Troubleshooting Guides You can access self-help information and troubleshooting guides fo

Issues with your TV service? You can check its status, try to fix it yourself or request a call back from us for help - all on the Xfinity My Account app on your mobile device. Issues with Xfinity Internet and/or Voice? You can try to fix your other Xfinity services like Internet or Voi

Active Time Limits An Active Time Limit provides the ability to set time limits for profiles on your home network to help your family promote healthy Internet usage habits. Once enabled, the Xfinity primary user will receive a text message, email and/or push notification (depending on your xFi

Learn how to use the Xfinity app or Xfinity Home app to add a camera in your Xfinity system. Don't have an Xfinity Camera yet? Visit Xfinity Cameras to get started! Before Pairing Your Xfinity Camera Identify your camera. Pairing instructions depend on the camera model and your Xfinity

Set Up the Xfinity TV Remote App Once you set up the Xfinity TV Remote app, you can use your mobile device just as you would a remote. This includes Voice Remote functionality for X1 customers. Setting up the Xfinity TV Remote App Download the Xfinity TV Remote app from the iTunes App Store 

Learn how to use the Xfinity Home app to add, change or disable the Thermostat schedules that automatically keep your home temperature just where you want it. Have a Carrier Cor, ecobee or Nest Thermostat? Xfinity Home Thermostat schedules don't work with Works with Xfinity Thermostats, but you can

Comcast offers Multi-Factor Authentication using the Xfinity Authenticator app to provide extra layers of security for logging in and accessing most of your Xfinity services. The Xfinity Authenticator app is available in English or Spanish for download on Apple and Android (phones only).Xfinity Auth

Xfinity Stream App Learn which devices are compatible with the Xfinity Stream app, and see the Xfinity Stream app requirements for streaming or downloading programs. Note: The Xfinity Stream app is available to all customers with Xfinity service. Features vary depending on your services. Android

With Xfinity Mobile's Phone Finder feature, you can locate a misplaced Xfinity Mobile phone in your home with just the sound of your voice. There is no setup or app installation required – all Xfinity Mobile phones are configured for Phone Finder to work out of the box. Voice commands to find

What to Do If You Can't Receive Calls with Your Xfinity Voice Service Here are a few solutions to try when it appears your phone service isn’t working. Troubleshooting tips If you're having trouble receiving phone calls with your Xfinity Voice service, try whichever of the following steps a