I recently switched from Verizon to Xfinity mobile. Before switching I had no problem receiving MMS messages. Since the switch I can no longer receive mms text messages. Is there a resolution? If not then I will be switching back to Verizon.

I purchased a backup battery through Xfinity for power outages so I could make and receive calls. My electricity was out yesterday but the phone did not work. Called for assistance but the customer representative couldn't help me because the power was back on and he said the battery was charged. I h

I submitted a cancellation form for my internet service, got a call back to confirm this and was sent an email detailing the intended cancelation requestion. However, this call was earlier in the week and my service is still not cancelled? I was told I wouldn't get a final bill but my account has an

i just replaced my old TM822 by sbv3202 to gain full advantage of my quoted down speed of 600Mb/s. After installation and activation, my down speed is still at 220 with no change to up speed of around 20. Needless to say, I have had many calls to Xfinity but none of them was of any use or able to re

Is it possible to request that the MavTV channel be added to the channel lineup? They have a lot of good car/truck/motorcycle shows.

We had a storm over the weekend with a lightning strike very close to the house. The modem was fried, as well as a TV, Xbox X, and Laptop Docking Station that was all plugged into the modem. All items are on surge protectors (they are fine and still functional). Looking outside, the coaxial cable ru

Hello Xfinity Community, I want to start this post off by saying, I have had stable internet for many months prior to the issue I'm currently facing. The Coax cable comes into my house and routes through a 1 to 2 splitter (A CommScope SV-2G, the xfinity tech installed it during their setup visit a l

When "My Account" is selected on the Xfinity page, three dots appear on the page suggesting that the page is loading. The site then signs me out of my account after about 10 seconds. I am able to log in and navigate the Xfinity site, I'm just not able to access "My Account" to see my billing and oth

I am using the Xfinity stream app on my Mac laptop but I can only see togo channels even though I am on my in home wifi which is also serviced by Xfinity. Have tried different browsers but no change. Any ideas what is going on???

Streaming to a Chromecast device from the Xfinity Stream website or from the Xfinity Stream app on an Android phone is NOT working. The computer or phone will connect to the Chromecast, the Chromecast will display "Xfinity Stream Ready to cast", but the video never plays. If you disconnect from the

I received a new modem in the mail from Xfinity. I already tried to activate it, and I cannot, because I don’t have cell service where I live. I rely on the wifi, and once my modem is unplugged, I cannot complete the activation process because I can no longer use the app on my phone due to Verizon n

Since I installed my new modem and router (MB8600 and TP-link archer ax1800) I have had issues with the internet being very particular. when I look over the Motorola Webpage for my modem I see errors upon errors with no solution other than to reset and when I do, the errors build up less than an hou

Hello, I have exhausted all support options and keep getting to automated support. I have cancelled services for the last billing cycle and I have received a bill for the next statement and need this to be sorted out. Getting in touch with an actual person is impossible and chat support set up a cal

Hi, I’m in the Alabama area. How can I tell if mid-split is available? I could not find the direct messaging in the page like other posts said.

Hello Xfinity, I recently got notice that I was upgraded to the 200Mbps upload speed tier and was sent a technician yesterday to check physical connections around my home. After the technician cut and rejoined all connection points, I did some tests overnight and was not able to reach 200Mbps upload

So i found a thread that was talking about this but as usual i could not post to it, so i am starting a new one. I have been a Xfinity/Comcast customer since before they were Comcast. I pay well over 300 a month for their services, but maybe not any longer. I am currently working about 850 miles awa

Anyone else having issues with the Tubi app on X1? The app loads, but is frozen and unresponsive to the remote after loading.

My CBS shows no longer have smart resume when I record them. Why is this? I went in and turned it off then on again.

I have tried for the last 2 hours to try to get somewhere with Port Forwarding. I have tried both on my PC and on the App. every instance I get this "We are having some trouble, please try again later". Anyone have any ideas on some help?

I’ve verified my military status with the Xfinity rewards and the page says I’m verified but there’s no change in my tier status. I read where it can take up to 10 days to complete, but it’s been over 30. Is there another step?