U

Visitor

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9 Messages

Monday, May 2nd, 2022 6:30 PM

Closed

mms messages on xfinity mobile

I recently switched from Verizon to Xfinity mobile. Before switching I had no problem receiving MMS messages. Since the switch I can no longer receive mms text messages. Is there a resolution? If not then I will be switching back to Verizon.

Accepted Solution

Official Employee

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1.5K Messages

3 years ago

Hello @user_d2478c, thank you for taking the time to reach out to our team regarding the MMS concerns. We definitely understand the importance of being able to send and receive messages. We do have a specialized Xfinity Mobile team that can assist with your concerns, please contact them via MMS or by calling 1 (888) 936-4968 or via chat https://comca.st/3vKmRWF

Visitor

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2 Messages

3 years ago

I have not seen a resolution, but I've seen many forums posting about the same issue. Crazy to me that Xfinity has not fixed this yet. I'm probably going to switch back to Verizon. All Xfinity has done is continue to post these general messages in the forums but they offer no real solutions. 

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