Rewards tier status

user_ivmloc Good morning! Thank you for your service, dedication, and sacrifice. We appreciate you taking the time to reach out to our Community Forums Team for assistance with your status. I'm delighted to get you in the direction of getting this squared away. To get started, can you please send a Direct Message with your name and service address? 

 

Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it