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Friday, October 4th, 2024 5:02 PM

Mid-split availability

Hi, I’m in the Alabama area. How can I tell if mid-split is available? I could not find the direct messaging in the page like other posts said.

Accepted Solution

Official Employee

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528 Messages

15 days ago

Good afternoon @user_mmjn1r. We do not have dates for mid-split area upgrades, unfortunately. If you would like, we can check to see if your home is available. If you are interested, please send us your full name and address in the message you already sent. 

Expert

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106.6K Messages

15 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Expert

 • 

106.6K Messages

15 days ago

@user_mmjn1r 

Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines.


Please see this post about direct messaging the support team;


https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478  

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