Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (8.8K)
I can not access gmail.com
I can not access gmail.com I have not made any changes to my settings but for the last several days I have not been able to access my gmail from thunderbird. If I ping gmail.com I receive no packets
Question
•
Hello, @GOMSU79. I'm glad the reset worked. You're more than welcome to update the settings on the cable box if you notice anything wrong with the picture before swapping out the HDMI cord. Please visit this link to learn how https://comca.st/3pJxB
4k
I have a question regarding what HDMI cable specs are required for the new X1 4k box. My experience with sports thus far has been poor with washed out colors in particular. TV adjustments on a Sony OLED don't fix it. The box had some error codes and was rebooted so maybe a fix. A
Question
I've spent about 40 minutes with a two people in an off-shore call center and they're very courteous but had unable to help with the technical problems. They had me reset all my settings which is problematic.
We're sorry, the number you have dialed has calling restrictions that has prevented the completion of your call, announcement 19
Today is the first time this has happened, we are on a call hands-free driving in our vehicle, talking to someone, and the call drops and the recorded message above is heard. This has happened with two different numbers, and neither of them is blocking our number. We can then call the person
Question
Accepted Solution
I was looking under settings but the rule didn't have a name just "new rule" so I didn't realize it was an active rule. I turned it off and sent myself an email to text. It is now working ok. Thanks
All mail going to trash
All my email has suddenly started showing up in my trash folder instead of my inbox. What the heck? Ideas?
Question
@user_m41s90 A blue screen on your Xfinity TV usually indicates a problem with the signal connection, most likely due to loose cables, incorrect TV input selection, or issues with the resolution settings on your Xfinity box, requiring you to check al
Account needs attention. Ref code: 3007
im unsure what the issue is. blue screen comes up on startup of the TV box that says "Account needs attention, contact Xfinity, Ref Code 3007 i have... tried unplugging and replugging numerous times checked that my bill was payed and up to date (it was and never got behind) tried the chat assist
Question
Closed
I have internet through ethernet but no wifi
I found an exact thread with my problem but the difference is I have no devices on the wifi to access the router settings. my PC is on the ethernet and will not allow me to access the router settings to turn WI-FI back on
Question
•
Your Home Network
Correct! Apple Mail is an app on your Iphone right? Please go to your mail settings on the phone and remove the email account that you're using, once removed please add the mail account back to the Apple mail app and try your mail again.
emails disappear from iPhone and iPad
Emails disappear from my iPhone and iPad using Apple mail and I do not understand why? They are not deleted but disappear from the device inbox
Question
Yes but the Little "6" with WiFi symbol is not showing on my phone. When I go over my parents house they also have XB7 and the AX mode is enabled looking in the Gateway settings of wifi.
XB7 Channel Mode
Hello, Currently my Gateway > Connection > Wi-Fi > Edit 5 GHz "Mode" setting is currently Grayed out to 802.11 a/an/ac but I want to use "ax" at the end so my Samsung Galaxy S21 can pick up the "6" with WiFi. Anyway to change this?
Question
@Rustys519, Thank you for that update, I appreciate it! Please check out Xfinity xFi Network Settings and Advanced Settings and you will see what configurations are acceptable with our updated network and how your network works as well. Please let us
Wifi name and password won’t change
I need to change the setting for the Wi-Fi Name and Password and Security for the 2.4Ghz I configure the setting through the Web Site and click SAVE and it never changes left it on that screen for several hours and neve saved the configuration. I have a few systems that CAN NIOT use the WAP 3 und
Question
Xfinity, please update the filter settings on your DVR recording feature! My settings are accurately set to record only new episodes; however, as non-major networks, e.g. USA of Lifetime, have obtained the rights to air previous seasons of series sti
DVR recording too many shows
I have set up recordings for several series. In the Record Options for one of my series I set Record=New and repeat, Channels=HD preferred, Save=Until space is needed, Keep=ONLY 5 EPISODES. This series currently has 60 shows recorded. Many of these shows are duplicates (same title and episode). Why
Question
@gmknobl What worked for me, as suggested by a forum user here, on Server Settings/Security Settings set your Connection Security as SSL/TLS and Authentication Method as 'Normal Password'. I think the default setting for Authentication is Oauth2, w
Can't set up xfinity email account on Thunderbird
New PC, using Thunderbird Windows 11. Xfinity blocks me as I try to log on to complete the setup. "Access Denied. You don't have permission to access http://login.xfinity.com/login" on this server. I've spent ~2 hours on chat with Xfinity techs who can't fix the issue. Last week setting up wife's ne
Question
I’ve tried to get 4K Olympics as well and have replaced my X1 box several times. I still can’t display 4K and had to change my settings to not auto change to 4K. Cannot display channels 1388 or 1387.
2022 Olympic Winter Games
Comcast is proud to bring you all the excitement and inspiration of the Winter Games through a new, simplified viewing experience available across our entertainment platforms. Available on Xfinity X1, Xfinity Flex, and XClass TV, the experience will feature a comprehensive Olympics hub makin
Articles
user_htm9cu Change Your Screen Saver Type Press the xfinity button on the remote. Highlight Settings (the gear icon) and press OK. Use the down arrow on the remote to highlight Device Settings
Still no option to change screen saver, and why do I suddenly have Animals …
I last posted on this back in July. There is no longer an option to change the screen saver pictures/type anymore. Preview, yes. Type, NO. That option disappeared months ago. I had originally (when the option existed) set my screen saver Type to Landscapes. It has suddenly changed, to Animal
Question
Hello @KarolSnook_aol and thank you for reaching out to us with your concerns over the xFi settings and for letting us know that you tried to click on "ComcastAbbie" but it would not allow you to send us a message. Having any issues with your xFi set
xb7 xFi blocking access on profiles when a downtime schedule created, even though it shouldn't be
Today the wifi on my son's chromebook and PS4 and my daughter's TV stopped working unexpectedly. I checked and my work laptop, my phone, and other devices were fine. As a troubleshooting step, I deleted the "bedtime" downtime profile (set to 11:30pm - 10am) and viola! My son's PS4 and chromebook wer
Question
davep2 This is a frustrating situation, especially after putting in so much effort with both Apple and our support team! While your internet connection is strong, the specific communication between iOS 18.2's Mail app and our servers for attachment r
Comcast email attachments don’t download on iPhone iOS 18.2
I use the Mail app on iPhone to access my Comcast email. After upgrading to IOS 18.2, when I open an email with attachments, it takes several minutes to download the attachments even if small (under 1Mbyte). It worked fine before IOS18. Internet connection is strong, and I have deleted and reinstal
Question
XFINITY and xfinitywifi is back.... again. I did not change anything. Please. Make it stop. It looks like the settings page for turning it off is broken again. I get the same old "Let's Try That Again" message.
Turn off public wifi hotspot
I've been trying for days to turn off the public wifi hotspot from my gateway. Nothing had worked and the one and only time I got a hold of a real person they couldn't hear me. If this is not resolved TODAY I will be taking my business elsewhere. This is absolutely, stupidly ridiculous. Horrible hor
Question
It may have been due to settings being reset when the modem was rebooted. Again, I'm truly sorry for any frustration it caused. I know I disable mine because otherwise my kids will connect to is after their devices are paused for the evening.
Turn off public wifi hotspot
I've been trying for days to turn off the public wifi hotspot from my gateway. Nothing had worked and the one and only time I got a hold of a real person they couldn't hear me. If this is not resolved TODAY I will be taking my business elsewhere. This is absolutely, stupidly ridiculous. Horrible hor
Question
Thank you so much for reaching out to us here, user_qbzjo1! I am sorry to hear about the troubles with your Apple Device and wifi calling. Have you attempted to reset the network settings on your device?
XB7 Arris Modem Blocking WiFi Calling
The internet is somehow blocking my WiFi calling ability on my iPhone. I typed in the IP address online, logged in, and looked through both the firewall and port forwarding settings. I have found nothing. Please help. Thank You
Question
Hi, @donander. Sounds like some settings were changed on their own. Are any of the emails deleted older before the IMAP change? The best step is to delete the account on outlook and sign in again to resync. If the doesn't work, let me know.
CCEthan
commented
3 years ago
to the conversation:
0
0
Deleting emails does not reliably sync between my phone and Outlook on my computer
A few years ago I switched from using POP3 to using IMAP for the native email client on my Android phone, Samsung Galaxy S9+ and also in Outlook 365 on my Windows 10 computer. Until a few months ago, if I deleted an email from the inbox on the phone or the computer, it would disappear from the other
Question