My autopay Xfinity Internet bill is coming up and bill is higher than what was discussed in Xfinity chat support, I did fill out a consent and chat agent said that this deal was successfully applied on January 16. Please correct. If you need screenshots and chat transcripts. I will gladly send.

On 2/10/2025 I received an email Xfinity that my Discovery+ Subscription was confirmed. On 2/12 I received an email from Discovery+ that they were unable to process and after reaching out to their help desk they indicated that there were multiple transaction failures. As the payment goes through Xfi

I need to cancel the tv part and keep internet. It’s way overpriced. I’m done talking to customer support who can barely understand me and tells me to have a good day every 2minutes.

My ongoing billing issue with Xfinity started when I noticed I was still being charged after canceling my service at [Edited: "Personal Information"] on Dec 20th,2024. I reached out to Xfinity several times to clarify the situation. I tried using the Xfinity Assistant and live chat to dispute the ch

Good Morning, I just received a payment notification and saw that my bill has nearly doubled from 88 to 152. Please help!

Hi, I canceled my account during my last billing cycle on 12-03-2024. I now have a new bill posted to my account for "Services From Dec 07, 2024 to Jan 06, 2025". I need this bill cancelled please.

I called your agent and asked to have them cancel my service since I'm moving out of the country. The agent assured me that the service was cancelled effective Nov 23rd 2024. I was charged again for the service on Dec 2nd and I check the website to see that my service has not been canceled at all. W

My bill has jumped $41 with no reason or explanation. I've spent 20 minutes on the site trying to find an explanation or even a number to call to speak to a representative. Just looking for an explanation or return to my price before I decide to switch service to a different provider.

I paid my past due paper bill of 463$ in cash and my internet hasn’t been restored yet, I checked the app to see if the charges were gone but it still shows me that amount how long would it take to be restored?

Hello, On Nov 26, 2024, I accidently made an overpayment of $2700 to my closed Xfinity account. How can I get a refund?

Why are you charging almost $18.00 for regional sports fee and you keep removing local sports channels? To get the local channels you want us to signup for a higher plan so we pay more. I think this is just a scam. I will be looking at my other options and will be leaving Xfinity after about 35 yrs.

I want to cancel my cable & internet but Comcast makes it impossible. No call back available until Monday, can't get through to anyone without waiting on hold for hours, no chat representatives available. It should not be this difficult! I am about to walk into a store & if they give me a hard time,

I'm not giving Manager role as a primary. My family would do whatever they want. Can they pay a bill through view mode?

I need my wife’s name added to the billing statement as part of her job requirement since she works at home. She’s already an authorized user in the account but I need her name to appear on the bill.

Good evening! I have just added a mobile line to my Xfinity service (eligible for mobile discount), and initially chose By the Gig which includes a $10 monthly internet discount. A couple days later I decided that Unlimited would probably be better, so I changed it. Can you confirm if I will now be

I've had Xfinity for over six years now and as of lately it definitely isn't worth the price anymore; I pay $110.00 for slow working/dropping internet(when it even connects at all). I had to call tech support four times today and the last person I spoke to said "it isn't an Xfinity issue it must be

I went to pay my bill online as i always do without issues. When i opened up Billing on Xfinity it shows $0.00. I check and noticed i haven't received my latest bill, all i see is the bill i paid last month. I mean usually i get an email saying my bill is ready, i haven't received that either. Any h

I'm not sure where to start. I've exhausted all methods to try to get support, and not a single one has helped. Their chat service has been moved to be fully based out of the phillipines, which I would be ok with if they ever actually did anything to resolve your issues. If you have billing issues o

My promotion period is ending next month. I would like to move from an Internet + Cable TV + Voice plan to an internet-only plan. When I click on "Change Plan" after logging in to my account, I only get the option to Add services and not to Remove them. Please let me know how I can make a change to

How do I get charges removed for equipment I returned in the store? I also have another charge for a month of service and an internet "re-activation" fee for March after I canceled service for the 3rd time in February. It is incredibly frustrating that this is still going on after I have been assure