1 Message
Canceled service last billing cycle and have bill posted for next cycle.
Hi, I canceled my account during my last billing cycle on 12-03-2024. I now have a new bill posted to my account for "Services From Dec 07, 2024 to Jan 06, 2025". I need this bill cancelled please.
Accepted Solution
XfinityChelseaB
Official Employee
•
1.6K Messages
5 months ago
Hello! Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
0
0