3 Messages
Internet
I paid my past due paper bill of 463$ in cash and my internet hasn’t been restored yet, I checked the app to see if the charges were gone but it still shows me that amount how long would it take to be restored?
3 Messages
I paid my past due paper bill of 463$ in cash and my internet hasn’t been restored yet, I checked the app to see if the charges were gone but it still shows me that amount how long would it take to be restored?
Accepted Solution
XfinityJamesC
Official Employee
•
1.8K Messages
28 days ago
Greetings, @user_mpg1qv! Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear your service wasn't restored after making a payment, but you have definitely come to the right place for assistance.
If you made a cash payment at a service center or Xfinity Store, they should have restored your service while you were there. Did they indicate how long it would take for the payment to post or mention anything about a possible delay?
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