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Wednesday, March 27th, 2024 5:27 PM

Closed

Add Spouse To Billing Statement

I need my wife’s name added to the billing statement as part of her job requirement since she works at home. She’s already an authorized user in the account but I need her name to appear on the bill.

Accepted Solution

Official Employee

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1.2K Messages

1 year ago

Hey there. We typically have our customers visit their local Xfinity store and bring their photo ID with them with both parties. There, they have a special form to fill out and get this done. 

 

We are able to update your billing address and the name the bill would be mailed to. That would include both of your names without having them both as the account holder. If you printed a statement or had it mailed it would show both names.

 

2 Messages

Thank you so much for the prompt reply. We will find the nearest location to us and do that. 

Official Employee

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1.2K Messages

1 year ago

You are very welcome! Please make sure you and your spouse are present with your photo ID's and our wonderful store associates will be able to promptly assist you.

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