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user_c5a187
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Thursday, December 12th, 2024 9:46 PM

Bill change before new year

My bill has jumped $41 with no reason or explanation. I've spent 20 minutes on the site trying to find an explanation or even a number to call to speak to a representative. Just looking for an explanation or return to my price before I decide to switch service to a different provider.

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24 days ago

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Accepted Solution

XfinityBrianH

Official Employee

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1.1K Messages

24 days ago

 

user_c5a187 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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