1 Message
Bill Question
My autopay Xfinity Internet bill is coming up and bill is higher than what was discussed in Xfinity chat support, I did fill out a consent and chat agent said that this deal was successfully applied on January 16. Please correct. If you need screenshots and chat transcripts. I will gladly send.
Accepted Solution
XfinityChelseaB
Official Employee
•
1.5K Messages
1 month ago
Hello @user_atr8zc, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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