Regular Visitor
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6 Messages
$10/$20 bundle discount
Good evening! I have just added a mobile line to my Xfinity service (eligible for mobile discount), and initially chose By the Gig which includes a $10 monthly internet discount. A couple days later I decided that Unlimited would probably be better, so I changed it. Can you confirm if I will now be receiving the $20 monthly discount for having Unlimited? I tried chat, but they didn't really understand what I was asking. Thanks!!
Accepted Solution
XfinityRoberto
Official Employee
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1.3K Messages
6 months ago
Hello and welcome to Comcast! Thank you so much for reaching out to us about your account concern.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
Let me know if you have any questions.
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EG
Expert
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105.7K Messages
6 months ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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