Please cancel my appointment with Xfinity/Comcast tomorrow Feb 13 at 12:30 at Sarasota office on University parkway [Edit: removed personal information]

I had a bunch of channels listed as favorites and I would use the favorites version of the guide. Starting this morning, no channels show up in the favorites guide.  Looking at the all channels guide, the channels still show a "*" acting as if they have them listed as a favorite.  If you

For whatever reason(s) Xfinity decided to drop MeTV on September 1, 2022. It used to be on channel 302 in the Portland Oregon area (I live in an area where it is impossible to receive OTA (over the air) television programming).  It was supposed to be available on channel 1197 on September 13,

I just signed up for xfinity and the equipment is being shipped to my new address before I move in, can I change my shipping address to my current one?

Why is there a notice that states guide data missing when trying to use the TV Remote app.? It’s always worked before just recently has stopped working. Why is this? And when will it be fixed? Very frustrating.

So following all the user issues with sound dropping out and picture freezing for a few seconds. Happens all the time now.  I replaced my older xfinity boxes (that were working well and had no issues other than I could not stream Peacock which is why I upgraded) with the newer smaller boxes an

I am using the Xfinity stream app on my Mac laptop but I can only see togo channels even though I am on my in home wifi which is also serviced by Xfinity. Have tried different browsers but no change. Any ideas what is going on???

We are new Comcast customers as of today, had our 120+ HD package installed today however before we switched yesterday I made sure to confirm with our agent who also confirmed with his supervisor that we would have the Smithsonian Channel.... then when the tech was at our house installing the cable

I have been without phone, internet and cable off and on for 4 days. I was told there is a way to request credit fir extended outages like this but can't find a link in the app to apply . Someone sent a link but it needs to verify me when signing in but it won't generate a code. Anything you can do

hi ... i'm a senior citizen with a really old tv (25 years plus) that works great and suits me fine ... i've been experiencing picture freezing and pixelation and dropped frames and out of sync video and audio intermittently so xfinity wants to come out and replace the cable tv box i rent from the

Before explaining how to "pause" or "unpause" a device on the network, please take the following into consideration; we already know how to "pause" or "unpause" a device on the network.Can we get an explanation as to WHY it is NOT working. Please?I am paying extra for a modem that is advertised as b

I need to view some of my old bills from 2016-2019. The website doesn't go back that far. How can I do that?

please help! I am trying everything to turn advanced security setting on! Idk what is wrong! It just stays turned off!

Hello - I'm planning on enabling bridge mode. Modem-->firewall-->LAN  Questions: what happens to the mgmt ip of the modem once in bridge mode? How does the modem get it's IP address once in bridge mode?  I don't want to have a dup IP and I want to be able to get back into the m

Hi! (Not sure where to post this...?) Since April we've received 3 Xfinity-verified emails delivering voicemail messages to us. I know they're not ours - even tho the email address is correct - bec we don't have email delivery enabled for voicemail AND none of the 3 ever showed up in our Voice

I'm trying to connect a NAS to my XB8-T router, and there is no connection. I tried all four ports, and I did a factory reset on the modem.  It's not in bridge mode.  Only one of the ports has any lights on, and it's a solid green light that doesn't change.  I also tried connecting m

I have tried to set up email access to one of my addresses in both Thunderbird and Mailbird using POP settings. When the programs try to connect the return message is "mail.comcast.net responded: [AUTH] Authentication failed." Previously the Mailbird account would receive but not send. I removed th

I am trying to return my old box but the only option for return is the new box that was sent to me. So how can I send the old equipment back

2nd attempt MODERATORS - please don't move/delete this again as "unhelpful" , I am still having this issue and hoping for advice of resolution form the Comcast employees on the board Several channels on all TVs in the house have pausing, pixelating, freezing, sound drops for several seconds.  CNN (8

I recent moved across the US, and had all of the confirmations saying my new equipment would be delivered to my new address. However, yesterday I got the tracking number, and it had the destination as my old address. I talked with an Xfinity agent, and they assured me that it was headed to my new ad