topherchris's profile

Contributor

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97 Messages

Friday, March 22nd, 2024 2:40 AM

do the new xfinity tv cable boxes require an HDMI port ?

hi ...

i'm a senior citizen with a really old tv (25 years plus) that works great and suits me fine ...

i've been experiencing picture freezing and pixelation and dropped frames and out of sync video and audio

intermittently so xfinity wants to come out and replace the cable tv box i rent from them which is really old

and check the external wiring etc etc ...

my question is do the newer cable tv boxes require an HDMI port on the TV ? ... my old tv only has the standard coax cable

ports and the current xfinity cable tv box connects coax from the cable tv box to coax on my tv ...

here are the services i currently get ...

My Xfinity services $127.00


TV: Choice TV $30.00
Includes Limited Basic, Streampix, HD Programming
and 20 Hours of DVR Service.


Internet: Connect $67.00


Voice: Xfinity Voice $30.00
Unlimited Local and Long Distance Calls. International
Calling Included to Several Countries with Others
Available at an Additional Charge.

Accepted Solution

Official Employee

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1.1K Messages

2 months ago

Hello @topherchris, thanks for reaching out for help with your replacement box. In most cases our boxes come with a Coax input and output connections. When the tech comes out, they will help ensure everything is connected and working before they leave. I'm confident the tel will work with you and ensure that you have the right equipment for your home. 

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