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SLOW speeds and UCD invalid or channel unusable warnings

I honestly cannot wait until another Internet service arrives in my area (northeastern Colorado Spring). I am a techy and know how to set up networks. Our Internet has been miserable and I pay for 2000Gb! I bought new routers and still this constant slow down. I am NOT getting what I pay for. Xfin

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user_yby3zt Thanks for reaching out. Can you please send us a direct message, so we can take a look at your local channel feed?    To send a "Direct Message" message:• Click "Sign In" if necessary• Click the "Direct Message" icon• Cli

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schedule is wrong

I want to record the new series of the FBI and when I get the guide to the right channed and find it on the schedule it shows it airing three hours before it actually airs.

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Peacock Listed TWICE on my Bill

I have paperless billing so never saw this before now. Not sure if an issue but would like a clarification. My Bill has Peacock listed twice in the Add on section. I had Peacock when it was originally free. I added it through being a Diamond Customer.  Where does the second one come from.&nbs

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Sound Issues - YouTube & Various Channels

We are consistently having issues with sound going out while streaming YouTube. I mean, I don't mind sometimes because then I don't have to hear the [Edited: Language] my kids watch, but it is annoying and shouldn't happen.  It also happens on various other channels here & there.  To

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Streaming app doesn’t allow me to view last viewed channels

When using the Xfinity streaming app on my 2023 LGOLED television, when I try to look at the last viewed channel the Xfinity app just goes into a searching mode. If I try to go back to the main menu or the home screen and select Xfinity streaming app again it just goes into searching mode and never

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Tivo Bolt -- Receiving V52 "no signal" message on all channels

We have a Tivo Bolt that has worked fine for 4 years. Then, last week, suddenly ALL our channels went black...we're getting a V52 error code message on all of them. The Tivo interface works fine; we get our channel guide data through our internet, which we receive from a separate provider. I can see

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Xfinity 4k box STILL broadcasts only 2 channels of audio in a 5 channel wrapper

It's unacceptable that Xfinity continues to ignore endless reports that their 4k boxes can't process audio correctly. This has been going on for years, and all Xfinity does is string people along with canned replies before finally admitting it's a known problem. I'm at the point where I'm going to

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stream app roku tv

I have cable service though xfinity and I have fiber internet. I got a new roku tv for my porch I have no wires on my porch so I put the app on the tv. I went to live tv from the stream app but It only shows to go channels. the list of channels from the tv app and my mobile app and inside tv are di

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Xfinity keeps recording on baseball Extra Innings channels I don’t subscribe to

For years I’ve been using Xfinity to record all San Francisco Giants games, on whatever channel they may be broadcast on. But now my series recording not only records that game, but also tries to record the same game on two Extra Innings channels (the Giants channel, plus their opponents channel). I

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problem resolved here. Let the cable box goto a channel not recognized.   if the xfinity app sees the channel then select the channel.   It seemed to then find the channel and bring in the new channel list.    not a rok

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Xfinity stream in Roku not showing all live channels

The Xfinity stream app is not showing all channels. It’s only showing a couple of dozen channels. This is on three different Rokus in my house. Have tried restarting the devices and the app and it has not changed. All channels show on the Xfinity box. Hopefully comcast is working to fix this.

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I have the same issue. Also even after I favorited a channel, which causes all versions of that channel to be favorited, when I set my guide to favorites it only shows certain versions of the channel. But if I select all channels in the guide they sh

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Favorite channels duplicated

I have several Hisense 65H9G smart TVs streaming Xfinity with Roku Ultimates. When I choose a favorite HD channel, all of the HD variations of that channel get marked as favorites and appear in the Favorites navigation list. If I remove an unwanted duplicate from Favorites, all variations of that ch

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Upgrade tv package to include TCM and history military channel

I need upgrade my tv package .n

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Customer removed channels

I'm been a Customer since 1995 in this address [Edit: Personal information] I contacted COMCAST on April 6 2025 and I spoke with Jude in Philippines Office about my account and he told me he have a package for $165.23 promotion for 12 months and I have to paid every month $165.23 and I come to watch

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Same channel. It is just a more convenient listing of your local channels.   The channel number is likely similar to old analog channel numbers ( i.e. channel 2, 5, etc.).

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What is the difference between Channel 802 and 1002"

Going thru the channel guide one will see channel 802 which is CBS-HD and then channel 1002 which is also CBS - HD. Is there a difference between the 2? Is one in 4K and the other just standard HD?  I have a 4K TV and want to be sure I am getting the best signal for my money.  Thanks.

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Thank you for your feedback about the Xfinity Stream app on the Firestick, @msea! I checked on my Firestick and do not see an option to add a Favorite channel either. I can add shows or movies to My List but nothing to Favorites. You can use the sear

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Save favorites in Xfinity streaming with fire stick remote

How to set favorite channels on Xfinity Stream app on Firestick? Add a Channel to Favorites: Does not work. Below is the answer from support that does NOT work.  Press the left arrow button on the remote to highlight the channel and press OK. Use the r

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Hello, @matphotocards Could you please send our team a direct message with your full name and full address? To send a direct message: 1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon 2. Clic

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Internet Outage in Ewing/Trenton NJ

After high winds on Sunday into Monday, our internet stopped working. We were informed by text that it would be up and running by 11:25AM (2/17) then by 6:00 PM (2/17) then by 12:00PM (2/18) Tuesday. We then received an inaccurate message that it was restored at 2:48 ( 2/18). The next message said i

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Can't Turn Off the Suggestion (Tip) to Use Voice Command to Go to a Channel

How do I turn off the suggestion that appears on my screen when I use the buttons on the remote to change channels, to use my voice instead? It's got to be in the Xfinity settings, but just can't find it. It's that message that says, "Next time, say CBS NFL..."

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