My promotion had run out 3 days ago. They told me my bill would double. I could leave it alone, pay up front for 10 months, or pay 3 years up frony with an increased discount. The callback message sounded like Comcast. I went ahead and paid the 10 months in advance. The deal was you had to buy 2 Tar

I am getting the following email. It is from sender [Edited: "Personal Information"].  Obviously a scam but posting here to make others aware. Thanks!     Your Bill   Your Xfinity payment is declined &

You should be able to call Xfinity to speak to a real person or send and email to a real person. Especially because this is a serious scam email that at first glance really looks like it's from Xfinity. Not all images copied here. Anyway, I received a very clever but suspicious email that looked EXA

Another month another scam outage!! No one willing to speak to me from Xfinity. They just lie and cheat their customers!!

Just got a call from a local number. It started off sounding odd but possibly legit and then started sounding a lot like a scam phone call. The guy claimed he was calling from xfinity and wanted to know how my modem was working. Said that the updates that were sent to it didn't work and asked me abo

Need update on stream

These people are pretending to be Xfinity what I am confused about how did they get my personal info from Xfinity in regards to the amount I am paying to my address…Also; they sent me a code…Now I was thinking it was a deal so I paid…But come to find out it all was a scam… I had to contact my bank a

I received a call from the number 1800-423-4142. They knew the name on the account along with recent changes made to the account. They stated our new 1g internet plan doesn’t include unlimited data and that for extra charge we can add it back(which is not what the xfinity advisor told me when i chan

Few years back to reduce the cost of the mobile bill from $15 to $10 I came from tmobile to Xfinility , the catch his data part they say till 1 GB is 10$ now that also increase to $20 but they will not stop after 1 GB usage and that is in your control they say , how with the new phone updates and do

Well it happened to me folks. Got hit with an Xfinity scam just like the rest of you. These scammers had all my recent information such as my last billing amount, my current and previous address, full name, and my bank accounts last 4 digits. I went ahead and contacted Xfinity and Xfinity security

I called Xfinity to cancel my cable and just get internet access. I was informed that I needed to pay my current bill, I informed them that it is automatically taken automatic; they informed me that it expires at the beginning  of the year and to give them my credit card and accept a code. &nb

I receive notification every month. I did not sign up for a $5 auto payment. Can you confirm that this is a text scam?  “Your automatic payment of $5.00 to Xfinity has processed - thank you. Review bill details here: [Edited: "Personal Information"]TxtHelpOrStopMsg&DataRatesMayApply”

I was upgrading my service to unlimited data and I was offered a free ipad. When it was time to go through approval for the iPad they asked for my birthday and social security number. I refused because it made me nervous. Is this a real offer or was it a scam?

Last week I initiated a transfer for a move of my Wi-Fi router to my new address next month. Last night, I received a call stating she was from Comcast construction department. In the voicemail she said that there was an audit done on my house to see if they could service it, and they now need to do

I feel like I was just scammed by the chat. I was asking about weird data charged on our account and they kept pushing a once in a lifetime new deal. I had to go to work, they said they can email details. It was now or never and I had to fill out forms with my ssn. Never answered my questions and ke

I have a technician coming out this afternoon, and about an hour ago, I received a call from [Edited: "Personal Information"]. I missed the call, but the voicemail said that it was someone calling from the “Xfinity Advanced Technical Support Team” about my scheduled appointment. Since I

Got a call today from "Comcast Xfinity". Stated that they were upgrading comcast boxes. After giving the number of TVs they said they would send a technician with two "state of the art cable boxes". Not sure what the scam is. Would they need a "deposit" if I had gone further. Called them thieves a

I have to contact them every week before they keep up charging me for something I never requested. I sign up for unlimited over the phone with them. They charge me by gb so my bills was $114. That is ridiculous. They charge me for 2 lines even though the second line was cancelled. They say the bills

I missed a call from a 972 area code. At voicemail was left asking me to call [Edited: "Personal Information" before spectrum removes a 50% discount from my account… I don’t have a 50% discount on anything. Is this a scam? I don’t want to call to check and have to verify my ‘account’ and give out my

​Just received a call saying that customer service was attempting to upgrade the router remotely from 4G to 5G. As I was going to see what color my router was... she (with a heavy Indian accent) began telling me to please type in a code in my PC.  I played dumb and pretended to not understand